Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8 out of 5
4.8
(3,698 Reviews)
Open Ratings Snapshot
Rating breakdown 3,698 reviews
5 Stars
3,220
4 Stars
374
3 Stars
65
2 Stars
22
1 Star
17
97%of customers recommend this product. 
(
3,474 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
5 out of 5
5
Lock it in!
on August 13, 2026
Posted by: MJ77
[This review was collected as part of a promotion.] No issues whatsoever love this product. Easy install, reliable functionality, controllable remotely, looks great.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Lock
on August 13, 2026
Posted by: Duke,,,,
[This review was collected as part of a promotion.] Loved the lock until it malfunctioned with renters using the condo. Was killing batteries in a few hrs. But Schlage did send a replacement.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Definitely recommending to everyone I know
on August 12, 2026
Posted by: Amazed75
from Arlington Texas
[This review was collected as part of a promotion.] I moved into and older apartment complex and though I had to remove the secondary deadbolt the lock was installed in less than 30 mins
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Good product
on August 12, 2026
Posted by: Akshay222
[This review was collected as part of a promotion.] Easy to install, great to set up remotely, only issue is it takes a while to notify if locked/ unlocked.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
Installation Headache
on August 11, 2026
Posted by: BobberT19
[This review was collected as part of a promotion.] Physical install is easy but I cannot connect wirelessly to the device. I’ve spent hours looking up answers on the internet and answers varied from resetting device, removing reinstalling batteries, factory reset and even quickly pressing the connection button 4x in a row. Nothing. Now I need to wait to contact customer support. This is a brand new out of the box product but at the moment it’s a headache.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features
on August 11, 2026
Posted by: Vmilo
[This review was collected as part of a promotion.] Easy installation, easy programming, clean look, battery last,
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Encode is a breeze!
on August 11, 2026
Posted by: Mark5670
[This review was collected as part of a promotion.] We bought this lock for our short term rental property. The Encode makes checking in a breeze for our customers and integrates with the Airbnb platform with a simple step.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features!
on August 11, 2026
Posted by: RandiO
from Irvine, CA
[This review was collected as part of a promotion.] We have had one at our front door for a few years and we finally added one to the entrance from the garage. It looks great, was super easy to install, and connected instantly. Love that i can check from my phone to mske sure I locked the door. So happy I finallydon't need a key to get into my house.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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