Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8
(3,705 Reviews)
Rating breakdown 3,705 reviews
5 Stars
3,226
4 Stars
375
3 Stars
65
2 Stars
22
1 Star
17
97%of customers recommend this product.
(
3,479 out of
3,571)
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
5
Great features. Easy to install and connect
on August 11, 2025
Posted by: Jaybird0825
from TX
[This review was collected as part of a promotion.] Wish I had seen the Camelot trim before I bought mine, but it’s a great lock. After dealing with a couple that wouldn’t connect or function with the app, this was a welcome change.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
Very good looking
on August 11, 2025
Posted by: Miss K
from Rochester MN
[This review was collected as part of a promotion.] Our lock was installed by our siding and window team. It looks so perfect! Not being techie, it’s been a bit tricky to get it to work consistently.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock could have better instructions
on August 11, 2025
Posted by: Tschar
from Wisconsin
[This review was collected as part of a promotion.] I bought two of these smart deadbolts.
I installed the first one without any problems.
When I installed the second one, the inside turn knob did not align properly to allow the inside cover plate to be installed and then lock/unlock the deadbolt. Both doors have the same swing (ie: both doors swing inward from right to left). At first I thought there may be two different models, but after searching the web and several forums, I found a comment that if you slightly force the inside turn knob, it will align itself properly so it will work properly. After searching the provided instructions, I could NOT find this mentioned anywhere. These would be a needed step in installation for a door with the opposite swing direction.
I installed the first one without any problems.
When I installed the second one, the inside turn knob did not align properly to allow the inside cover plate to be installed and then lock/unlock the deadbolt. Both doors have the same swing (ie: both doors swing inward from right to left). At first I thought there may be two different models, but after searching the web and several forums, I found a comment that if you slightly force the inside turn knob, it will align itself properly so it will work properly. After searching the provided instructions, I could NOT find this mentioned anywhere. These would be a needed step in installation for a door with the opposite swing direction.
Other than this installation issue, the locks work great and highly recommend them. They paired up well with the Ring security system I installed and I was able to write an Alexa routine to lock them every night at a specified time.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Apple Ecosystem Compatible
on August 10, 2025
Posted by: PepeRG91
from Oregon
[This review was collected as part of a promotion.] I saw this was a highly rated and reviewed lock and liked the compatibility with Apple devices like iPhone and Apple Watch. I installed it myself without much problem. Just had to review the instructions a bit to understand how the parts connected but it was pretty straightforward in my opinion. I was worried about it not fitting my door but it comes with a couple options to fit a variety of doors and door holes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great so Far
on August 10, 2025
Posted by: Djgj
from Toledo, OH
[This review was collected as part of a promotion.] Just installed this lock. It was very easy to install and connect to WiFi and even to Alexa. Currently having a little technical updating the firmware.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
10/10!!!!
on August 10, 2025
Posted by: CristianSRT
from Portland Oregon
10/10 I can trust these locks to secure my home. I have had keyless locks in the past that jam and malfunction after some time but I’ve had no issues with the 2 Schlage locks I’ve owned
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy management
on August 9, 2025
Posted by: Az2025
from Queen Creek, AZ
[This review was collected as part of a promotion.] Took 15 min to install, keypad works well, auto lock is very handy,
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy Installation
on August 9, 2025
Posted by: SW Thompson
from VA
[This review was collected as part of a promotion.] The instruction manual and the video instructions are both very easy to read and follow. The instructions made the process so easy and it took me 15 minutes to install.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com