Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
3,091
4 Stars
355
3 Stars
59
2 Stars
21
1 Star
14
97%of customers recommend this product.
(
3,342 out of
3,429)
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
4
As advertised
on August 12, 2025
Posted by: Seana1986
from Massachusetts
[This review was collected as part of a promotion.] Fairly easy to setup. Love how you can have several access codes enabled.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Love it!
on August 11, 2025
Posted by: KDean
from Raleigh
[This review was collected as part of a promotion.] Installation was extremely easy very adorable super chic. I’m not super tech savvy and this is for everyone. It’s a must have.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Nothing but Schlage👍🏼❤️
on August 11, 2025
Posted by: Ferny
from Munster indiana
[This review was collected as part of a promotion.] Super easy to install and Im disabled senior
Works fantastic superior quality better then any other brand highly highly highly just to make sure
HIGHLY RECOMENDED
Works fantastic superior quality better then any other brand highly highly highly just to make sure
HIGHLY RECOMENDED
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great features. Easy to install and connect
on August 11, 2025
Posted by: Jaybird0825
from TX
[This review was collected as part of a promotion.] Wish I had seen the Camelot trim before I bought mine, but it’s a great lock. After dealing with a couple that wouldn’t connect or function with the app, this was a welcome change.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
Very good looking
on August 11, 2025
Posted by: Miss K
from Rochester MN
[This review was collected as part of a promotion.] Our lock was installed by our siding and window team. It looks so perfect! Not being techie, it’s been a bit tricky to get it to work consistently.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock could have better instructions
on August 11, 2025
Posted by: Tschar
from Wisconsin
[This review was collected as part of a promotion.] I bought two of these smart deadbolts.
I installed the first one without any problems.
When I installed the second one, the inside turn knob did not align properly to allow the inside cover plate to be installed and then lock/unlock the deadbolt. Both doors have the same swing (ie: both doors swing inward from right to left). At first I thought there may be two different models, but after searching the web and several forums, I found a comment that if you slightly force the inside turn knob, it will align itself properly so it will work properly. After searching the provided instructions, I could NOT find this mentioned anywhere. These would be a needed step in installation for a door with the opposite swing direction.
I installed the first one without any problems.
When I installed the second one, the inside turn knob did not align properly to allow the inside cover plate to be installed and then lock/unlock the deadbolt. Both doors have the same swing (ie: both doors swing inward from right to left). At first I thought there may be two different models, but after searching the web and several forums, I found a comment that if you slightly force the inside turn knob, it will align itself properly so it will work properly. After searching the provided instructions, I could NOT find this mentioned anywhere. These would be a needed step in installation for a door with the opposite swing direction.
Other than this installation issue, the locks work great and highly recommend them. They paired up well with the Ring security system I installed and I was able to write an Alexa routine to lock them every night at a specified time.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Apple Ecosystem Compatible
on August 10, 2025
Posted by: PepeRG91
from Oregon
[This review was collected as part of a promotion.] I saw this was a highly rated and reviewed lock and liked the compatibility with Apple devices like iPhone and Apple Watch. I installed it myself without much problem. Just had to review the instructions a bit to understand how the parts connected but it was pretty straightforward in my opinion. I was worried about it not fitting my door but it comes with a couple options to fit a variety of doors and door holes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great so Far
on August 10, 2025
Posted by: Djgj
from Toledo, OH
[This review was collected as part of a promotion.] Just installed this lock. It was very easy to install and connect to WiFi and even to Alexa. Currently having a little technical updating the firmware.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com