Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,114 Reviews)
Open Ratings Snapshot
Rating breakdown 3,114 reviews
5 Stars
2,678
4 Stars
327
3 Stars
69
2 Stars
22
1 Star
18
98%of customers recommend this product. 
(
2,810 out of 2,877
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Customer Rating
5 out of 5
5
Encode Plus
on May 30, 2026
Posted by: USAF Vet
[This review was collected as part of a promotion.] Installation was done by professional as we were having a new door installed. We selected and purchased the Encode Plus, they installed it when removing/replacing the door.
Set up/programming was a bit tedious (name and password requirements weren’t shown until after you tried something and then told it didn’t meet requirements). Same with having the instructions on your phone instead of on paper included in the box, was a bit awkward. Nonetheless it went well after all that and extremely pleased with wireless connectivity, functionality, security features and simplicity of use.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
on May 30, 2026
Posted by: HB Montross
from Los Angeles and New Jersey
[This review was collected as part of a promotion.] I’ve been extremely impressed with my Schlage WiFi-connected deadbolt. As a business owner managing multiple people who need access at different times, this lock has made access control incredibly simple and efficient.
One of my favorite features is the ability to create individual user codes and assign specific schedules and access hours. Instead of worrying about physical keys or changing locks, I can easily grant access to employees, vendors, or service providers only during the times they need it. This gives me greater security and peace of mind.
The WiFi connectivity is another huge advantage. I can manage users remotely, check lock status, and make changes from anywhere. The setup was straightforward, and the app is easy to use even when managing multiple users.
The Schlage smart lock has helped improve both security and convenience for my business and home. Knowing exactly who has access and when they can enter has saved time, reduced stress, and eliminated many of the challenges that come with traditional keys.
I would highly recommend this lock to anyone looking for a reliable, secure, and user-friendly smart lock solution. It’s one of the best smart home and business security upgrades I’ve made.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Solid
on May 30, 2026
Posted by: Bwgbear
[This review was collected as part of a promotion.] Love this. Built solid. Works great with other systems.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Simple and easy
on May 29, 2026
Posted by: Suzy909
[This review was collected as part of a promotion.] Easy to install and much easier to use then what we previously had.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Nice lock but Apple Watch compatibility not workin
on May 29, 2026
Posted by: CAVN
from Rockford
[This review was collected as part of a promotion.] Our new Schlage Encode works well as a smart lock however we are having difficulty getting the “plus” feature to work with an Apple Watch. That was the reason for purchasing this particular model, unfortunately. Will continue to try to do some googling as we would like yo use the Apple Watch feature for opening the door.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Ease of use
on May 29, 2026
Posted by: Ef2002
[This review was collected as part of a promotion.] Preferred over the August lock because the keypad is integrated into lock itself
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great fast installation
on May 29, 2026
Posted by: Scobau
[This review was collected as part of a promotion.] Great easy installation .. this is my third set of Schlage locks and I was impressed with the ease of install, instructions, and setup of lock with encode.
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Great, when it works
on May 29, 2026
Posted by: psw7
from Charleston, SC
[This review was collected as part of a promotion.] I originally purchased four locks for my house. I have had to return to Schlage and reinstall three of the four locks, one even for a 3rd time. I really like the appearance and functionality of the lock (great security, great WiFi signal, works well with HomeKit, responsive touchscreen interface), and have provided 3 stars for these reasons abd because of Schlage’s ability to accept fault and replace the lock. Unfortunately, however, I have so little faith in the locks themselves and have gotten frustrated enough with them I doubt not recommend them to friends.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
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