Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,114 Reviews)
Open Ratings Snapshot
Rating breakdown 3,114 reviews
5 Stars
2,678
4 Stars
327
3 Stars
69
2 Stars
22
1 Star
18
98%of customers recommend this product. 
(
2,810 out of 2,877
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Customer Rating
5 out of 5
5
Great features
on September 21, 2026
Posted by: Award07
from Florida
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on September 20, 2026
Posted by: Bigcdg
from Dallas tx
[This review was collected as part of a promotion.] Great product. My bother smart lock was dying too soon. This one works great it feels smooth like butter and the battery last a really long time.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Autolock
on September 20, 2026
Posted by: AG2026
from Southern California
[This review was collected as part of a promotion.] Installation was quick and easy. The lock is solid and much better than the previous Kwikset lock. Love the auto-lock feature.
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great smart lock
on September 20, 2026
Posted by: Zach05
[This review was collected as part of a promotion.] Overall love how easy it is to use, the installation was easy. It connected easily into my existing smart home ecosystem, it’s easy to use, change settings if needed, is fast and secure.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy install
on September 20, 2026
Posted by: Chuck’s door
[This review was collected as part of a promotion.] This lock was very easy to install and it has help with my husband who no longer has full use of his hands
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Unique product
on September 20, 2026
Posted by: RdRNY
from New York, NY
[This review was collected as part of a promotion.] This is the only smart lock that is strong enough to operate a 5inch bolt. It is a unique product.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great Lock, some screen issues
on September 20, 2026
Posted by: STB3
from Southport, NC
[This review was collected as part of a promotion.] Overall I am very happy with the lock. The ability to unlock it with a touch of my iPhone or Apple watch is very convenient. The installation was also quite easy. What wasn't easy was adding it to Apple Home. The Apple instructions omit the need to press the pairing button and just ask that you hold the phone near the lock. This wasted a good hour of time and I had to install the Schlage app to get this information.
This is a four star only review because of one item: The screen. Even lit it is almost impossible to see the numbers and it is not made clear that you can light the numerals by pressing the Home Icon. Even lit it's hard to read and impossible in bright sunlight so you have to guess at numeral locations. This is a fairly major issue. Schlage could remedy it by printing the numerals in a contrasting color and slightly increasing the backlighting. As a fix for existing locks they could manufacture offer a transparent screen conver with the numerals and provide that to owners for a small fee.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
on September 20, 2026
Posted by: Jkc1974
[This review was collected as part of a promotion.] This lock is great! It was easy to install and use.
Written by a customer while visiting www.schlage.com
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