Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,115 Reviews)
Open Ratings Snapshot
Rating breakdown 3,115 reviews
5 Stars
2,678
4 Stars
328
3 Stars
69
2 Stars
22
1 Star
18
98%of customers recommend this product. 
(
2,811 out of 2,878
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Satin Nickel
Customer Rating
1 out of 5
1
1 out of two work
on April 13, 2026
Posted by: MPR!
from Chicago
[This review was collected as part of a promotion.] The bolt won’t lock or retract electronically. Batteries are fine, it has connectivity, it works manually. It didn’t work when I ran the install program and I can’t get it to work now. I reset it, etc, etc etc. frustrating. I installed another just like it and it works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great product! 100% recommend!
on April 13, 2026
Posted by: LMS53
from Bristol, Va
[This review was collected as part of a promotion.] This was very easy to install and works great. I’m going to get two more for my other doors and two for our rental property.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock!
on April 13, 2026
Posted by: Plubo
from Philadelphia
[This review was collected as part of a promotion.] Installation was relatively easy following the guide and video. Was able to set up the Schlage Home app and connect it to Apple Home and now I can open the door with my phone or watch.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy installation and works well with my devices
on April 13, 2026
Posted by: Fanday26
[This review was collected as part of a promotion.] Super easy to install once you figure out how to input the codes and use the bottom left home button to wake up the system. It works great.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great for safety
on April 13, 2026
Posted by: Kenbon
[This review was collected as part of a promotion.] Great security camera and no worries for your safety
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features
on April 13, 2026
Posted by: Seminole
from Florida
[This review was collected as part of a promotion.] This lock is great. It connected to the app first time. It has great features that allow me to customize codes and lock/unlock the door remotely.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features
on April 12, 2026
Posted by: Lemontree Main house
[This review was collected as part of a promotion.] Way easier than I expected to install. Works great on our short term rentals
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
peace of mind
on April 12, 2026
Posted by: no so old crippled guy
from Roland, Iowa
[This review was collected as part of a promotion.] had one of these installed during our remodel in January on our front door. in the 4 months we’ve been using it we’ve had no problems. the Schlage works ok but mostly use the Apple home app which it paired easily with & works flawlessly even with our not so great wifi. as I’m currently home bound it’s nice having the piece of mind that if something was to happen & I needed medical assistance I can come count on the lock to work.
took one star off as setup is easy but could be improved, app is just ok & keypad numbers are hard to see use especially when it’s sunny. would buy again.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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