Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,764 Reviews)
Open Ratings Snapshot
Rating breakdown 3,764 reviews
5 Stars
3,278
4 Stars
356
3 Stars
83
2 Stars
22
1 Star
25
97%of customers recommend this product. 
(
3,439 out of 3,530
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
5 out of 5
5
This is the security you need
on March 28, 2026
Posted by: bob281234
[This review was collected as part of a promotion.] Having used various locking systems over the years, this is the one that finally gets everything right.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features and security
on March 28, 2026
Posted by: See84
[This review was collected as part of a promotion.] We have three of these locks at our house and recommend them highly. The app is easy to use and gives you many options for access and alarms to know when a door is open or closed. There’s also a security feature with an alarm for forced entry.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Very easy to install
on March 28, 2026
Posted by: BDD#1
from Montana
[This review was collected as part of a promotion.] Bought this product to replace a failed Yale product. It was extremely simple to install. Did take a moment to figure out how to pair with my existing products. But over all very happy with the product and the ease of installation
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
really easy to use ~ instant peace of mind
on March 27, 2026
Posted by: jessthemess
from Hutchinson, KS
[This review was collected as part of a promotion.] I didn’t realize how much mental energy I was spending worrying about whether I locked the door until I got this smart lock. Now I can just open the app, check it in two seconds, and move on with my day!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Becoming a headache
on March 27, 2026
Posted by: Bloomer
from Headland, AL
[This review was collected as part of a promotion.] I bought this lock for my father and mother in-law as they are aging and I thought this lock would ease getting into there house. However, the lock continues to show a red X after code is entered. I have reset this several times for them but it’s continuing to be a problem because they have to use their keys.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on March 26, 2026
Posted by: Charles&Lindsay
from Pennsylvania
[This review was collected as part of a promotion.] Awesome lock, the best part is you can unlock it one-handed with your Apple Watch or iPhone.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy to use
on March 26, 2026
Posted by: Mitchris Realty
from Marco island, FL
[This review was collected as part of a promotion.] This system has worked great for my rental property. It gives me the ease of programming specific codes for my renters. I am able to program the unit to notify me when it is locked or unlocked. I am able to know when my cleaning ladies come and go which is very helpful as well. I am notified when the battery is running low which is also a great feature
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
2 out of 5
2
Easily malfunctioned
on March 26, 2026
Posted by: AirJoey
from Rockport Tx
[This review was collected as part of a promotion.] I am extremely disappointed in this locks performance. The interface is very good. But I’ve had two locks in a row that stopped working in various ways. This last one locked my BNB guest in the house, and he cannot open it from the inside and when I got to the house, I cannot open it from the outside. I had to buy another lock and go through the back door to get inside so I can remove the lock with a screwdriver. It has stopped working for me 3 times in the last 4 months and it is very difficult to get anybody from Schlage by phone to address the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
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