Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,764 Reviews)
Open Ratings Snapshot
Rating breakdown 3,764 reviews
5 Stars
3,278
4 Stars
356
3 Stars
83
2 Stars
22
1 Star
25
97%of customers recommend this product. 
(
3,439 out of 3,530
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
5 out of 5
5
Great app and solid build
on April 27, 2026
Posted by: Stan$
from Phoenix, AZ
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Beautiful lock
on April 27, 2026
Posted by: Clover
from Katy Texas
[This review was collected as part of a promotion.] Easy to install and program. Smooth operation. App features are great.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Convenient lock
on April 27, 2026
Posted by: TxTom70
from Katy, TX
[This review was collected as part of a promotion.] This replaced an existing deadbolt and added the Apple Watch unlock feature to my patio door. Very easy installation and great upgrade to the previous key lock. It’s easy to see the lock status and I can set an automatic relock.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
junk
on April 26, 2026
Posted by: captlsudge
worked great for a week, then cannot seem to find the wifi circuit any longer and will not reset
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Most reliable lock in market with little TLC
on April 26, 2026
Posted by: Dracu
from Largo, FL
[This review was collected as part of a promotion.] Works well and good quality. Battery charge indicators and software updates are a problem - other than that the lock is good.
Battery indicates it is 96% capacity and suddenly drops where it simply doesn’t work. Hence I have a key in a lockbox to take care of this situation when it happens every 3-4 months.
When the entire app UI was updated, I had to be next to the lock and perform the upgrade and pairing before it happens. Has happened once.
Still this is better than any other lock in the market including Kwikset..
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Good features, connect easily to airbnb
on April 25, 2026
Posted by: Edojrey
from Dallas TX
[This review was collected as part of a promotion.] Easy to install, user friendly app and interface. Only yhing I don’t like is that it keeps disconnecting from my wifi every so often. I’ve already had a replacement from the factory warranty but even the second one they sent keeps doing the same thing
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Good but can do with upgrade to hard wiring.
on April 25, 2026
Posted by: Lock Solid
[This review was collected as part of a promotion.] The lock was a breeze to install. You should not need a locksmith to do it. My only disappointment is that it has no ability to be hard wired so we have to use batteries. First switch out came around 7 months.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on April 25, 2026
Posted by: Guitarman14
[This review was collected as part of a promotion.] Very happy with this lock. Easy to install and it connected to my wi-fi without any issue. Provides strong security but still permits me to give third party access if needed. Able to interface with my iPhone.
Written by a customer while visiting www.schlage.com
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