Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,312 Reviews)
Open Ratings Snapshot
Rating breakdown 3,312 reviews
5 Stars
2,901
4 Stars
299
3 Stars
74
2 Stars
19
1 Star
19
97%of customers recommend this product. 
(
3,077 out of 3,157
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
5 out of 5
5
Great lock
on May 14, 2026
Posted by: Billk2323
from Myrtle Beach SC
[This review was collected as part of a promotion.] Love this lock. Make sure you get the plus version if you are using iPhone or Apple Watch. It was very easy to install and connect. Schlage is known for quality and security
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Installation and set up
on May 14, 2026
Posted by: DanaRW1973
[This review was collected as part of a promotion.] Although installation was easy, and durability and security are top notch, my issue was set-up. I have an iPhone 16 and I was unable to scan the QR code. Then, it took numerous times holding my phone near the lock for it to connect to my phone for set-up. I had to use chat gpt to assist with tapping my watch and phone for entry because those instructions were not in the video.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Simply super
on May 15, 2026
Posted by: la frontera
from Austin TX
[This review was collected as part of a promotion.] So simple and convenient ... Can operate from any corner of the world
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Really enjoy it
on May 15, 2026
Posted by: Kdflan2010
from New Mexico
[This review was collected as part of a promotion.] Easy to use and efficient. Did have some difficulty setting it up and getting it to connect to my phone. App doesn’t stay logged in, but overall function is great and usable. I like being able to give people temporary access codes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
on May 16, 2026
Posted by: Joey z
from Torrington ct
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy to use
on May 16, 2026
Posted by: Ease of use
from Augusta, GA
[This review was collected as part of a promotion.] As an airbnb owner the ability to remotely change codes or allow access is indespensible
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Love but having problems.
on May 16, 2026
Posted by: Mibe
[This review was collected as part of a promotion.] It is easy to Install and easy to setup to my phone. I have been unsuccessful getting it to connect to my WiFi. I have a new one sent to me as I was told mine was probably broken. I am worried about not being able to get the new one on WiFi. If I cannot get it to connect to WiFi I am not sure it will work as well as the security device I am hoping it to be.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Encode Plus…I’m totally lost.
on May 16, 2026
Posted by: Kittyrides
[This review was collected as part of a promotion.] I actually really like the Encode locks. However, I’m quite frustrated that trying to get my iPhone connected as a key. I’m quite good with all things Apple but this is very different and I can’t even figure out how to get the process started. So for that I’m very disappointed with the encode plus I recently purchased.
Written by a customer while visiting www.schlage.com
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