Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
4
Good features but pricey
on March 23, 2024
Posted by: Anonymous
from San Antonio, Tx
Gender:Male
[This review was collected as part of a promotion.] The product is very good but pricey. The WiFi, app, and Apple Home App setup is a little bit complicated. (Do not work at the first attempt of setup). Apple Home App should have better features, integration.
Always offline with power or internet fluctuations
on March 22, 2024
Posted by: Alstan
from Washington
Gender:Male
[This review was collected as part of a promotion.] Use at a vacation home and with frequent power fluctuations or Internet outages, lock goes offline and can't be put back online unless present in front of the lock and not remotely.
[This review was collected as part of a promotion.] I finally found exactly what my family needed. Having teenagers who constantly “forget” their house keys is frustrating but white this that won’t be a problem anymore.
[This review was collected as part of a promotion.] This lock has been very helpful in my business. It has helped allow me to manage my Bnb while out of state. I haven’t had many issues compared to previous locks. I would recommend it to other Bnb hosts. I hope that they make it possible for contractors to have an app that would allow them to update and diagnose the lock without me having to be there in person. It rarely happens and I had plenty of past codes set, but that is one thing that should be addressed with companies like this and ring.
[This review was collected as part of a promotion.] Lock overall works well, app is a little slow overall: firmware updates, lock/unlock requests, changing settings, etc. I've thoroughly tested on 3 different iOS and android phones and a samsung tablet, via connection to the lock using bluetooth and wifi, same 20-30 second delay everytime.