Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8
(3,175 Reviews)
Rating breakdown 3,175 reviews
5 Stars
2,789
4 Stars
280
3 Stars
69
2 Stars
19
1 Star
18
97%of customers recommend this product.
(
2,959 out of
3,038)
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
1
A waste of money.
on September 30, 2025
Posted by: Pele
from Arizona
[This review was collected as part of a promotion.] They quit working about 2 months after installing them. Had issues with BOTH since installing. The app does not see the locks. We have even two professionals come out to fix. The l9cks dont work.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
2
Watch out for firmware updates on older locks
on September 30, 2025
Posted by: BenH9400
from Washington State
[This review was collected as part of a promotion.] My lock worked OK and was accessible via the Schlage app, until I accepted a firmware update. Now it won't connect at all and is just a pin pad deadbolt now.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
4
This is nice, but not without hiccups
on October 1, 2025
Posted by: DeeCue
from Conway, SC
[This review was collected as part of a promotion.] On a few occasions the entry code didn’t work which lead me having to go over to my rental and key them inside. I am not 100% confident that it will remember and work with no WiFi. The batteries seem to drain fast as well. I have 6 and the one that works the best is the one that is used for a locked closet. One of the locks went off line for no reason requiring me to go in person and delete it and re install it. If you are doing management remotely I suggest you have a local backup who occasionally has to deal with this in person. They are convenient in that you can see lock history and can lock a door remotely. That has always been a great feature. Be aware you need to have good WiFi when needing to do remote actions. Camping in the wilderness may not be the best scenario, so it’s important to have a local backup person.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Beautiful
on October 1, 2025
Posted by: Firechick317
from Kansas
[This review was collected as part of a promotion.] Beautiful product! Looks great on my new door and was very easy to set up. The app makes it even better.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
Great devices! But not for android
on October 2, 2025
Posted by: Tamimi86
from Doha, Qatar
May be great with apple devices but with android the app is not to the expected standard and usability. Other than that everything else is 5 stars
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock!
on October 2, 2025
Posted by: 337miller
from Birmingham, AL
[This review was collected as part of a promotion.] We had a slight issue when installing but it was easily resolved by using a longer screw. The lock has worked perfectly and was easy to pair to Wi-Fi. I love that I can add various codes for different people and deactivate them when unneeded.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
1 Key to rule them all
on October 2, 2025
Posted by: RoyB122
[This review was collected as part of a promotion.] I got 3 of these, front, back and garage doors, rekeyed them all. No more looking for which key is why or labeling. Installation was a breeze. I understand that if someone gets a key and game over, but it's a no brainer. They all connect over WiFi with the Schlage Home app. Right after powering up locks automatically updated to the latest firmware. As long as Schlage features security updates regularly. I think I just bought peace of mind. So far they are very responsive for both alerts commands from the app interface. It's been 3 months and I'm loving them!!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock!
on October 2, 2025
Posted by: Thatsrich
[This review was collected as part of a promotion.] Great product, easy install, works well. Fit and finish looks great. App was easy to use.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com