Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(3,760 Reviews)
Open Ratings Snapshot
Rating breakdown 3,760 reviews
5 Stars
3,274
4 Stars
356
3 Stars
83
2 Stars
22
1 Star
25
97%of customers recommend this product. 
(
3,435 out of 3,526
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
5 out of 5
5
Reliable and Easy
on August 31, 2026
Posted by: DocDS
[This review was collected as part of a promotion.] Very easy setup and app very user friendly. Dont even use our key anymore.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Incredible Connectivity
on August 30, 2026
Posted by: Ho12
[This review was collected as part of a promotion.] So easy to use and easy to connect to! App has great interface and makes our home feel very secure. Quick install as well!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Love the encodes!
on August 30, 2026
Posted by: Descall
from San Diego
[This review was collected as part of a promotion.] We have 4 of these and they are amazing! Love the convenience and the fact no bridge is needed due to built-in WiFi.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great product and reliability
on August 30, 2026
Posted by: Emski
from New Jersey
[This review was collected as part of a promotion.] This unit work flawless in the summer and winter months. It’s so easy to set up and interface great with all my smart home products like Alexa. Its notification capabilities and knowing you are secure is top notch. Great product.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great support
on August 30, 2026
Posted by: Ed OH Lock
[This review was collected as part of a promotion.] I bought a new one after the previous one keypad stopped working, I stalled fine. Then I reached out to support and they replaced it for free. Great support!!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Love these locks!
on August 30, 2026
Posted by: Amber77
from Minnesota
[This review was collected as part of a promotion.] We absolutely love these locks! We use it on a rental and now our home because we love the ease. They are easy to install and very easy to program. Being able to see who enters and when is great, and knowing only those we want to have access can access our property is priceless.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Battery change problem
on August 28, 2026
Posted by: Battery
from Tempe az
[This review was collected as part of a promotion.] Lock was fantastic til the batteries ran down (2 months) and I changed them. Now keypad is dead and can’t revive it even with factory reset. Warranty replacing it will report on new deadbolt reliability
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Very convenient for kids and seniors
on August 28, 2026
Posted by: Boney
from California
[This review was collected as part of a promotion.] The main reason for me to buy this product is I can use my watch to open the door, I’ve been using the other Schlage smart lock too, but this is the one I love the most, the only thing I have to complain is the battery life, the battery life on this product is the worse than all other Schlage smart locks
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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