Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Average customer rating
4.8
(3,760 Reviews)
Rating breakdown 3,760 reviews
5 Stars
3,274
4 Stars
356
3 Stars
83
2 Stars
22
1 Star
25
97%of customers recommend this product.
(
3,435 out of
3,526)
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Camelot Trim - Satin Nickel
Customer Rating
5
installation
on September 13, 2026
Posted by: lock installation
[This review was collected as part of a promotion.] easy to install and use. glad I was able to get this one
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
2
Good functions, Lousy wireless Setup
on September 12, 2026
Posted by: Midterm Inkeeper
[This review was collected as part of a promotion.] The deadbolt assembly installed easily, and the lock functions manually and with a code as expected. However, attempting to connect the lock to the app via my local Wi-Fi was impossible for 9 months. I regularly followed installation instructions, did hard resets, contacted support, and even got a warranty replacement—nothing worked. Then, out of sheer frustration because I needed the Wi-Fi features for apartment rental management, I tried a hard reset one more time. Miraculously, it finally connected.
Beyond the connectivity nightmare, the batteries need to be changed every 2 months. Without the wifi and app connected, that's discovered at the expense of guest experience.
I wouldn't buy this device again. It's possible the problems are a result of my Xfinity router or Pixel 8 Pro, but because I don't know where the weak link is, I'm too leery to buy this brand again.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Love it!
on September 11, 2026
Posted by: JustaGirlmom
from Sacramento, CA
[This review was collected as part of a promotion.] So far this lock has been awesome. We just upgraded from a simplisafe lock and this one has exceeded my expectations. Installation was super simple and setting everything up in my app was a breeze. I also like the notifications when someone tries to enter the code too many incorrect times.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1
Worthless
on September 11, 2026
Posted by: CG26
from Texas
[This review was collected as part of a promotion.] The WiFi link will not connect to my phone so the lock is useless without the key. It cannot be set up with a code as our Schlage lock on the back door due to the lack of connectivity
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Had been working great
on September 11, 2026
Posted by: Askeezy
from Nashville TN
[This review was collected as part of a promotion.] This was easy to install and works great. Had enough power to lock and unlock without issue.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy to Install and Setup
on September 11, 2026
Posted by: Kyndram
from Kansas City
[This review was collected as part of a promotion.] Works great with smart features and with alarm.com. Easy to
Install and setup.
Install and setup.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable
on September 11, 2026
Posted by: Nana77
from Tampa, FL
[This review was collected as part of a promotion.] I feel safe knowing i can check from anywhere if my door is locked. Specially living with an elderly. I recommend it 100%
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy to use door lock
on September 9, 2026
Posted by: Montyjam
from Jamestown NC
[This review was collected as part of a promotion.] Easy to use and set up multiple access codes and maintain them.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com