Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(900 Reviews)
Open Ratings Snapshot
Rating breakdown 900 reviews
5 Stars
692
4 Stars
129
3 Stars
44
2 Stars
15
1 Star
20
93%of customers recommend this product. 
(
654 out of 704
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
5 out of 5
5
Get This!!!
on May 25, 2023
Posted by: ljspector
Verified Purchase:Yes
This is our second sonic combo set up. This one is more streamlined and has more features. We love it! Highly recommended. Our teeth never felt so clean, and how reinforcing to see all the gunk pour out when you brush and floss simultaneously!! Get it!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
I love a company that stands by their products.
on May 31, 2023
Posted by: DrEd
Verified Purchase:Yes
I love a company that stands by their products. This is the fifth Waterpik product that I've purchased over the years. The battery in the hand unit was not holding a charge and it was replaced within the warranty in just a few days. Great customer service for great products.
Response from waterpik.comBy WaterPikProduct SupportJune 5, 2023
Hello DrEd - Thanks for the positive feedback! We here at Waterpik have made customer service satisfaction our top priority, and we appreciate all our fans.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Love this waterpik!
on May 31, 2023
Posted by: JeanF
Verified Purchase:Yes
I love this waterpik! It has made having braces so much easier! Leaves my teeth completely clean!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Brush/ floss in one
on June 4, 2023
Posted by: LITTLEBEE
Verified Purchase:Yes
I like the product, only downfall is length of tubing could be longer...it wants to pull back all the time in use.
I would recommend this to a friend!
Response from waterpik.comBy WaterPikProduct SupportJune 6, 2023
Hello LITTLEBEE - Thank you for your feedback. The hose extends to 30 inches. We will pass along your comments to our Product Design team.
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
Dissastified with 2nd purchase, cord faulty
on June 5, 2023
Posted by: LuLuNola
Verified Purchase:Yes
Second purchase of this product, not as pleased as with first purchase
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportJune 5, 2023
Hello LuLuNola - We are sorry you are dissatisfied with the SF-04 model. It is backed by a three-year warranty. We would be happy to look into this for you and open a claim if necessary. Please email us at smreviews@waterpik.com. Or contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great Product
on June 7, 2023
Posted by: Georgey
Verified Purchase:Yes
Great product. Very convenient and easy to use. Sure beats sticking your hands in your face. Lol!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
WHAT A PRODUCT - AMAZING!
on June 7, 2023
Posted by: FRANKIE S.
Verified Purchase:Yes
I JUST LOVE MY SONIC - FUSION 2
LITTLE MESSY AT FIRST - LEARNING BETTER WAYS TO OPERATE !
CANNOT BELIVE HOW MUCH FOOD PARTICLES DISLODGE FROM BETWEEN TEETH !
BRUSHING IS SO EASY !
MOUTH FEELS SO REFRESHED AFTER TREATMENT !!
I would recommend this to a friend!
Response from waterpik.comBy WaterPikProduct SupportJune 21, 2023
Hello FRANKIE - Glad you got the hang of using the SF-04 and now find it easy to use. Keep up the good work!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
Low power
on June 10, 2023
Posted by: Uncka
Verified Purchase:Yes
Not sure if it’s the battery or not… I can’t get any pressure. I’ve only had it a month.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportJune 21, 2023
Hello Uncka - The Sonic-Fusion has the same pressure range as our other counter top water flossers. The range is 10 PSI on low and 100 PSI on high. The intensity may feel different due to the bristles.
Written by a customer while visiting waterpik.com
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