This is our second sonic combo set up. This one is more streamlined and has more features. We love it! Highly recommended. Our teeth never felt so clean, and how reinforcing to see all the gunk pour out when you brush and floss simultaneously!! Get it!
I love a company that stands by their products. This is the fifth Waterpik product that I've purchased over the years. The battery in the hand unit was not holding a charge and it was replaced within the warranty in just a few days. Great customer service for great products.
Response from waterpik.comBy WaterPik, Product Support, June 5, 2023
Hello DrEd - Thanks for the positive feedback! We here at Waterpik have made customer service satisfaction our top priority, and we appreciate all our fans.
Second purchase of this product, not as pleased as with first purchase
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 5, 2023
Hello LuLuNola - We are sorry you are dissatisfied with the SF-04 model. It is backed by a three-year warranty. We would be happy to look into this for you and open a claim if necessary. Please email us at smreviews@waterpik.com. Or contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
I JUST LOVE MY SONIC - FUSION 2 LITTLE MESSY AT FIRST - LEARNING BETTER WAYS TO OPERATE ! CANNOT BELIVE HOW MUCH FOOD PARTICLES DISLODGE FROM BETWEEN TEETH ! BRUSHING IS SO EASY ! MOUTH FEELS SO REFRESHED AFTER TREATMENT !!
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, June 21, 2023
Hello FRANKIE - Glad you got the hang of using the SF-04 and now find it easy to use. Keep up the good work!
Not sure if it’s the battery or not… I can’t get any pressure. I’ve only had it a month.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 21, 2023
Hello Uncka - The Sonic-Fusion has the same pressure range as our other counter top water flossers. The range is 10 PSI on low and 100 PSI on high. The intensity may feel different due to the bristles.