Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
712
4 Stars
139
3 Stars
45
2 Stars
16
1 Star
23
93%of customers recommend this product.
(
673 out of
726)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Quinn1120
Verified Purchase:Yes
I really like this toothbrush waterpik in one! I really like that you can set the force of the water. I really feel my teeth are getting much clear then with just a normal electric toothbrush!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Etta May
Verified Purchase:Yes
I love that it is cordless. I can use it on either side of a sink and not worry about the cord getting in the way. I also like that it is square and shorter than my previous pik. This shape makes it easier to travel with. I take my water pik with me every time I travel. If I don’t have it I feel my teeth are not clean.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: retsnap
Verified Purchase:Yes
Very pleased with my new Waterpik. After my previous one died I thought I might switch to another brand but am truly happy I didn't. Every time I use it, my mouth feels like I just returned from my dental hygienist. I get compliments from the dentist after each visit.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Tom La Femina
Verified Purchase:Yes
Great product. Flosser is very good and toothbrushes also. My only negative is the on/off button is not the greatest. When you push it to start, the entire unit slides. A better switch is needed.
Written by a customer while visiting waterpik.com
Posted by: sparky 1
Verified Purchase:Yes
my old 1water chamber was bigger--- old 1 tooth brush was separate from floss unit and had a longer hose i love the older unit
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 10, 2026
Hello sparky 1- Thank you for your feedback. We're sorry to hear that you're not satisfied with the Sonic-Fusion 2.0. The Sonic-Fusion 2.0 features a reservoir capacity of 60+ seconds of flossing time and can be refilled as needed. We also offer a 60-day money-back guarantee if you feel the product isn't the right fit for your needs. For additional assistance, please email us at smreviews@waterpik.com or call (800) 525-2774.
Written by a customer while visiting waterpik.com
Posted by: Thanksalot
Verified Purchase:Yes
My teeth and gums are in great shape. I have been working on sensitive gums and this is a great help
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 14, 2026
Hello Thanksalot- Thank you for your review! We're pleased to hear the SF-04 has been a helpful addition to your oral care routine. It's great to know your teeth and gums are in good shape and that you're finding it beneficial for caring for sensitive gums. We appreciate you taking the time to share your experience!
Written by a customer while visiting waterpik.com
Posted by: Pik1302
Verified Purchase:Yes
The WaterpPik works really well for flushing out food in my braces. I do have suggestions. The hard plastic brush attachments should be made of rubber or a softer material. Also, can the water flossing button be disabled when the brush function is in use?
Written by a customer while visiting waterpik.com
Posted by: Elel
Verified Purchase:Yes
no instructions about how to clean it. sprays water all over the place
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 30, 2026
Hello Elel- Thank you for your review of the SF-04. We're sorry to hear you found it challenging to use. There can be a bit of a learning curve when getting started. One helpful tip is to lift your elbows while flossing to help prevent water from running down your sleeves. For cleaning and maintenance instructions, please visit our cleaning guide here: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/. We appreciate your feedback and will share your comments with our team.
Written by a customer while visiting waterpik.com