Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(921 Reviews)
Open Ratings Snapshot
Rating breakdown 921 reviews
5 Stars
705
4 Stars
134
3 Stars
45
2 Stars
15
1 Star
22
93%of customers recommend this product. 
(
665 out of 716
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
3 out of 5
3
Disappointed
on July 13, 2026
Posted by: Memama
Verified Purchase:Yes
The toothbrush works great but I can't get the flosser to work.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Keeps your Gums Alive and looking good!
on July 12, 2026
Posted by: Torquewrench
Verified Purchase:Yes
This was a replacement for an older unit that I had. The device is extremely good and have used these for years. I have a "Sonic" as well and each has it own variations. This device is smooth, not abrasive and I really like the results of the "Water Pick" functions, keeps your Gums Alive and looking good!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
JUST FONT CARE FOR IT
on July 7, 2026
Posted by: Racey
Verified Purchase:Yes
I don’t like it. The water pick makes a mess with water running down my arm then all over my counter top, plus the bristles are to soft! I’m going to return it.
Response from waterpik.comBy Waterpik Product SupportJuly 8, 2026
Hello Racey, we're so sorry to hear that the SF-04 Sonic Fusion 2.0 Professional did not meet your expectations. We appreciate your feedback and would be happy to pass it along to our Product Design team. If you would like some help in finding the model that would be best for your needs, please don't hesitate to reach out to our customer support team at smreviews@waterpik.com or 1-800-525-2774!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Waterpik
on June 30, 2026
Posted by: Oral hygiene
Verified Purchase:Yes
Love the upgrade of my waterpik. I had an older version I thought it was great but this one is wonderful and worth the price.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great options great features
on June 29, 2026
Posted by: DJ77
Verified Purchase:Yes
My husband and I just love how our teeth feel so smooth and clean after brushing and Flossing with the waterpik.
I have dental implants, so this pic is safe and easy to use.
My dental hygienist said I had very clean teeth. I was a easy clean for her. 😂😂😂💗💗💗 WE highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
on off switch
on June 28, 2026
Posted by: serg
Verified Purchase:Yes
the on off switch are very easy to turn on when using the water pik or the brushing functing on holding the unit as its moved around the hand have to be careful to not turn either of the functions when using
(ie: the pik easy to turn on brush and visa versa when using the water pik function )
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Efficiency
on June 23, 2026
Posted by: LoMasky
Verified Purchase:Yes
Super appliance!! Does a stellar job flossing… nice having both jobs done quickly and efficiently!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great features
on June 22, 2026
Posted by: SSSS
Verified Purchase:Yes
I like the smaller size of this one. Great product.
Written by a customer while visiting waterpik.com
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