This was a replacement for an older unit that I had. The device is extremely good and have used these for years. I have a "Sonic" as well and each has it own variations. This device is smooth, not abrasive and I really like the results of the "Water Pick" functions, keeps your Gums Alive and looking good!
I don’t like it. The water pick makes a mess with water running down my arm then all over my counter top, plus the bristles are to soft! I’m going to return it.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello Racey, we're so sorry to hear that the SF-04 Sonic Fusion 2.0 Professional did not meet your expectations. We appreciate your feedback and would be happy to pass it along to our Product Design team. If you would like some help in finding the model that would be best for your needs, please don't hesitate to reach out to our customer support team at smreviews@waterpik.com or 1-800-525-2774!
My husband and I just love how our teeth feel so smooth and clean after brushing and Flossing with the waterpik. I have dental implants, so this pic is safe and easy to use. My dental hygienist said I had very clean teeth. I was a easy clean for her. 😂😂😂💗💗💗 WE highly recommend this product.
the on off switch are very easy to turn on when using the water pik or the brushing functing on holding the unit as its moved around the hand have to be careful to not turn either of the functions when using (ie: the pik easy to turn on brush and visa versa when using the water pik function )