Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: remarcabill
Gender:Male
Verified Purchase:Yes
This is the 2nd water pick fusion that I bought in a year. I'd say that durability is not existent, And if you have to buy another one every year they're probably not very cost effective either.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: james weigand
Verified Purchase:Yes
Careful use cleans my teeth like a trip to dentist. Amazing what is in your mouth that washes out that flossing or rinsing doesn't remove.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Waterpic is great but the toothbrush doesn't go fast enough
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, March 1, 2022
Hello Jkirkland - The toothbrush gives you the option to choose between two brushing speeds: high and low. To change to a different speed, you need to press the Speed button while brushing. If you have any questions, please call 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Miss Jo
Verified Purchase:Yes
This is my second water pik. I decided to upgrade from my old water pik as I was having trouble with it. So far, I really like this one. I like how you can brush and floss at the same time. I also like how the brush hesitates to let you know to change to a different section of your teeth. It seems to be good quality also.
Response from waterpik.comBy WaterPik, Product Support, February 28, 2022
Hello Miss Jo - We are happy to hear you decided to upgrade to the SF-04 model! Waterpik stands behind all our products and does include a three-year warranty. Should you ever have an issue, we encourage you to contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: AnnieHedonia
Gender:Female
Verified Purchase:Yes
Great idea. My only slight criticism is that it can be a bit awkward and messy trying to get the best pressure on both the brush and flosser. It can take a bit of time to find out what works best for an individual. I think the idea is great and I recommend.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, February 24, 2022
Hello there - We are glad the unit is working well for you. Here is a helpful how-to video that will help with your technique. https://youtu.be/vr4rjfX0mDA. We appreciate your feedback and will be sure to pass it along to our Engineers.
Written by a customer while visiting waterpik.com
Posted by: GrayMare
Gender:Female
Verified Purchase:Yes
I had another WaterPik toothbrush/flosser, an earlier model, and the toothbrush quit working. I merely called to find out how to replace the wand portion, and the lady checked and said she was sending me a whole new model!! And I love it!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Slow poke
Gender:Male
Verified Purchase:Yes
Awesome, cleans the teeth unbelievably well!! They should be very pleased at the Sudbury Family Dental!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Steve Reef
Gender:Male
Verified Purchase:Yes
The waterpik I received does not work, does not even come on.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2022
Hello Steve Reef - We are sorry for the difficulty you are experiencing with the product. New units do need to be primed before first use. You can view the priming instructions on the Quick Start Guide here: https://www.waterpik.com/oral-health/pdfs/SF-03-04-quick-start-guide.pdf. If this is not the issue you are experiencing, we would be happy to help. We can be reached at 1-800-525-2774 or via email at smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com