Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product. 
(
676 out of 730
)
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Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
3 out of 5
3
Flossing process
on March 22, 2022
Posted by: Wagner
Gender:Male
Verified Purchase:Yes
Cleans but the water container used in flossing is too small and requires constant refill even during the brushing process.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, March 31, 2022
Hello Wagner - We are sorry to hear you are not entirely happy with the SF-04 model and found the reservoir to be too small. Some users may find it necessary to refill the reservoir. Should you have any questions, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Amazing!
on March 21, 2022
Posted by: M. White
Gender:Female
Verified Purchase:Yes
Teeth have never felt so clean! Can’t believe I lived without this until now!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Brush and Floss
on March 18, 2022
Posted by: Mr. Quality
Gender:Male
Verified Purchase:Yes
I so appreciate the brush and floss combination. The dental hygienist highly recommended it too.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
buttons should be reversed.
on March 17, 2022
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I love the brush, however the first one I purchased stopped water flossing. I liked it so much I purchased another one. The one thing wrong is the water button should be on top. Many times I accidentally turned it on and sprayed everywhere. Good thing I wear glasses, it got me in the face a few times.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, March 31, 2022
Hello Liz Moore - Thank you for your feedback. We are glad to hear you are loving the toothbrush on the SF-04 model. It does come with a three-year warranty. If you ever have any issues, we encourage you to contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Mixed review
on March 17, 2022
Posted by: Linda B.
Gender:Female
Verified Purchase:Yes
I'm very pleased with the brushing and the way my mouth feels afterward. I dislike the flossing side of this system and the mess that it makes. Can't Waterpik come up with a better design?
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, March 17, 2022
Hello Linda B - We are sorry that you are unhappy with the flossing feature on the SF-04 model and found it messy to use. There is a trick to it. We have found the best advice we can give is to always place the brush head in your mouth before pressing the FLOSS button. Lean over the sink and slightly close lips enough to prevent splashing while still allowing water to flow from mouth into the sink. Here is a link to our how-to video that demonstrates this:https://youtu.be/YUee3ojqWBA.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
High quality machine
on March 16, 2022
Posted by: Stevie D.
Verified Purchase:Yes
I love this device, it leaves my mouth and teeth feeling clean and fresh. I'm very pleased with my purchase and would definitely recommend.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Long time user
on March 10, 2022
Posted by: Toothful
Verified Purchase:Yes
Disappointed that brush controls water and not base of unit. Gets confusing with two buttons on brush. Had the table unit before since 1980's and really liked the button on base.
Response from waterpik.comBy WaterPik, Product Support, March 31, 2022
Hello Toothful - We are sorry that you are disappointed. Waterpik stands behind the quality of our products and the warranties that accompany them. This model carries a three-year warranty. Should you have any issues, please reach out to us at 1-800-525-2774 or email smreviewsa@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
BUY IT!
on March 10, 2022
Posted by: Devon
Gender:Male
Verified Purchase:Yes
Excellent all in one tool. Teeth have never felt so clean!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
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