Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Toni F
Gender:Female
Verified Purchase:Yes
This Waterpik combo unit is great. It could be better though.
I would suggest a large water holding tank and an option on a unit to hold 2 electric brushes. It's rather inconvenient to have to change the heads twice a day for my husband and I to share the same unit.
I would purchase two, but our counter space does not have the room.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, July 19, 2022
Hello Toni F - Thank you for your feedback. We are glad to hear you and your husband are enjoying the SF-04 model. The reservoir has a 60-second water capacity and can be refilled. We appreciate your suggestions and will certainly pass them along to our Product Design team.
Written by a customer while visiting waterpik.com
Posted by: SamuelB
Gender:Male
Verified Purchase:Yes
This combination of an electric toothbrush and a flosser gives a whole new meaning to fresh breath. Being a mouth breather causes me to retain heavy plaque deposits. This product attacks the buildup and clears it straight away.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Marie C.
Gender:Female
Verified Purchase:Yes
Good product. So far I’m happy with it. Simple to use. It does not take up a lot of space on your sink. It’s very compact. I charged it up for 3 hours and it worked right away. The directions to get it primed were very easy. So far, so good. I’m only using it about a week now.
The flossing part is a bit tricky in the beginning since the water comes out at the top of the brush only. Working it around your teeth without dripping is a bit of a challenge. Don’t give up, you’ll get it!
The flossing part is a bit tricky in the beginning since the water comes out at the top of the brush only. Working it around your teeth without dripping is a bit of a challenge. Don’t give up, you’ll get it!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Susan Bo
Gender:Female
Verified Purchase:Yes
I appreciate being able to floss and brush at the same time. It’s very convenient to use.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: C.Adkins
Gender:Male
Verified Purchase:Yes
First time using it. Teeth feels exceptionally clean and the removal of food between teeth is better than flossing
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Great idea, Failed execution
on July 7, 2022
Posted by: TJP440
Gender:Male
OUR biggest issue with this product is the placement of the floss button on the handle. This leads to unexpected flossing of yourself as well as surrounding areas as the button is prone to being "bumped" on. BAD DESIGN!!
The brush button also suffers the same design thoughtlessness but makes a much smaller mess. Whomever chose this placement should be sent back to "Product Evaluation 101A".
Initially we did the brush/floss at the same time. Great time saving idea but costly. Why? The next dental visit resulted in both of us having 4 cavities each (~800.00 OUCH).
I can't remember the last time I either of us had a cavity. Having an engineering background, I wondered why we BOTH suddenly had cavities? The only change was using this device to brush and floss at the same time. It then occurred to me that doing so removes the toothpaste/fluoride OFF the teeth leaving them exposed which likely resulted in the above. Reverting to flossing first and brushing second with the unit has eliminated the issue. ;)
Finally, the perimeter of clear cover outside the "brush" button turns orange after a month or so which to me indicates there may be a leakage/ corrosion issue. You sent a replacement unit and it has done the same thing :(
Coming from engineering, I understand the "Marketing PUSH" to get a new product to the "window" first and that's been accomplished.
Now it's time to clean up the hurry up and get it done oversights IMO. The above defects could be easily fixed with little effort.
Great product otherwise that has helped a lot with my perio issues.
The brush button also suffers the same design thoughtlessness but makes a much smaller mess. Whomever chose this placement should be sent back to "Product Evaluation 101A".
Initially we did the brush/floss at the same time. Great time saving idea but costly. Why? The next dental visit resulted in both of us having 4 cavities each (~800.00 OUCH).
I can't remember the last time I either of us had a cavity. Having an engineering background, I wondered why we BOTH suddenly had cavities? The only change was using this device to brush and floss at the same time. It then occurred to me that doing so removes the toothpaste/fluoride OFF the teeth leaving them exposed which likely resulted in the above. Reverting to flossing first and brushing second with the unit has eliminated the issue. ;)
Finally, the perimeter of clear cover outside the "brush" button turns orange after a month or so which to me indicates there may be a leakage/ corrosion issue. You sent a replacement unit and it has done the same thing :(
Coming from engineering, I understand the "Marketing PUSH" to get a new product to the "window" first and that's been accomplished.
Now it's time to clean up the hurry up and get it done oversights IMO. The above defects could be easily fixed with little effort.
Great product otherwise that has helped a lot with my perio issues.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This duel device is so amazing, I love it so much! Best purchase I made this year.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: tennis66
Gender:Male
Verified Purchase:Yes
good quality product, thorough cleaning and flossing, battery seems stronger than previous model
I would recommend this to a friend!
Written by a customer while visiting waterpik.com