Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(921 Reviews)
Rating breakdown 921 reviews
5 Stars
705
4 Stars
134
3 Stars
45
2 Stars
15
1 Star
22
93%of customers recommend this product.
(
665 out of
716)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Weiss
Verified Purchase:Yes
Bristles are too soft on brush & water flosser isn’t as effective as the standard one
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, November 19, 2025
Hello Weiss- We're sorry to hear you're disappointed. The Sonic-Fusion has the same pressure range as our other countertop water flossers, from 10 PSI on low to 100 PSI on high. The intensity might feel different because of the bristles, which are standard soft and proven effective. We offer a 60-day money-back guarantee with this model. If you need assistance, please email us at smreviews@waterpik.com or call 1-800-525-2774.
Written by a customer while visiting waterpik.com
Customer Rating
4
Olverall good device with some reservations
on November 13, 2025
Posted by: Ktwriter
Verified Purchase:Yes
Teeth feel cleaner since I started using this Waterpik. I like being able to brush and floss at the same time. However, it easy to make the wrong selection due to the position of the controls, which can be messy. Don’t like that battery is not replaceable. I would not have purchased had I realized that fact.
Written by a customer while visiting waterpik.com
Posted by: LLane
Verified Purchase:Yes
I have used this a few times. It did not charge the 1st 24 hours, but when I figured it out it was good. I had to adjust to the operation, and I love that I can brush and use the pik at the same time. Honestly, the plug is clunky and takes up the whole outlet so I had to purchase an extender. I will keep using it and try the different settings. It is not convenient for couples, and we had to purchase two units because you cannot purchase an additional brush handle separately for couples.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
I love it! My teeth and mouth feel so clean after brushing. So glad I bought it
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Karl H
Verified Purchase:Yes
Happy with the brush and the water floss, but the pump is awfully loud. I don't use is once my wife has gone to bed.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: AMogin
Verified Purchase:Yes
The machine works very well, if one remembers to keep it charged. The flashing blue fight is easy to overlook.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Omar C
Verified Purchase:Yes
This is not a paid review . This is by far the one of the best oral care system on the market. I have found with regular use my overall dental health has improved and my smile is much brighter . I would hghly reccomend if oral health care is a concern ..
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Greg Lucas
Verified Purchase:Yes
The Waterpik unit was a bargain and work great! My dentist highly recommends that I use a water flosser and they carry the Waterpik brand.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com