We have the Ultra and were very happy with it. Our dentist insisted we get the Professional because it was so much better. It's not. It's flimsy and hard to keep together to put away. But worse than that it does not do as good a job as the Ultra as it does not get in between the teeth as well (even on the highest setting). It is more difficult to direct the flow of water.
Response from waterpik.comBy WaterPik, Product Support, October 26, 2022
Hello Juditha - We are glad to hear you enjoyed the Ultra model but sorry that you are not happy with the SF-04. It does come with a 60-day money-back guarantee. Call 1-800-525-2774 or email smreviews@waterpik.com for assistance.
My teeth and gums have never felt cleaner or healthier. I don’t use the flosser and toothbrush at the same time because it washes all the toothpaste away but both functions used separately are extremely effective.
I received an A+ from my dental hygienist just five days after beginning to use this. One year in and I can’t fathom using any other toothbrush system ever again. It gets rid of the sweaters on your teeth immediately.
It’s a great product I just wish that they would make the tooth brush Replaceable battery because one the battery dies the thing is no good any more , it should be simple to make so you can put a new battery in instead ;
I like this product and the flossed is awesome. I would like a softer setting on the toothbrush, but isn’t bad. I have to refill the flossed water storage during a single flossing, but that is not a problem because I really appreciate the compact design.
Waterpik is amazing. My first unit was DOA. Waterpik replaced it and it is great! My teeth feel so clean after using the brush and floss unit. I could never get my teeth this clean using just a manual brush. Thanks Waterpik!!!