Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
3
Water Pik Sonic Fusion 2.0 Flossing Toothbrush
on December 25, 2022
Posted by: Anonymous
Verified Purchase:Yes
I should have read the reviews before buying this.
What I like about it:
1. It’s attractive, looks nice on the counter
2. I like having just one handheld unit for its two functions
What I don’t like about it:
1. I can’t use toothpaste if I floss and brush at the same time
2. The handheld unit gets slippery from the water. It needs some texture
3. This is overpriced
What I like about it:
1. It’s attractive, looks nice on the counter
2. I like having just one handheld unit for its two functions
What I don’t like about it:
1. I can’t use toothpaste if I floss and brush at the same time
2. The handheld unit gets slippery from the water. It needs some texture
3. This is overpriced
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello Anne - Thank you for your feedback. We are sorry that you are not completely satisfied with the model. Our recommended technique is that you brush first, floss second, then brush and floss at the same time. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Kris51
Gender:Female
Verified Purchase:Yes
Used it twice and brush broke off!!! Tried to order new brushes and order would not go through.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, December 26, 2022
We are so sorry for the difficulty that you encountered with your Sonic-Fusion. It does carry a full three-year warranty. We would like to look into this further for you and open a claim if needed. We will just need you to contact us. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com
Posted by: ScooterDJ54
Gender:Female
Verified Purchase:Yes
This is the second waterpik I've owned. The first one I had for many years until one of the buttons stopped working. This new one seems even more powerful. The sonic brush seems improved also. Well worth the money! My dentist always commends my use of floss. I tell him I don't floss, I waterpik! It's so much easier than regular flossing which makes compliance better. Love the fact that you can brush & floss at the same time.
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello ScooterDJ54 - Thanks for the positive feedback and good vibes. We appreciate you for taking the time to share your experience with us. We're grateful for customers like you. Happy water flossing!
Written by a customer while visiting waterpik.com
Customer Rating
1
Cleans Great.. Machinery/motor sucks.. dies!
on December 20, 2022
Posted by: Katherine Lisk
Gender:Female
Verified Purchase:Yes
We have had 2 Waterpik.. the first one worked for about a year then quit pumping.. we tried all the suggestions we could find to no avail. Purchased a replacement and it didn’t work out of the box! We love the cleaning job it does..the mechanics not so much! For the price we paid we expecte a better quality product.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello - We are sorry to hear that you had this difficulty and that the troubleshooting step did not fix the issue. The product does carry a three-year warranty. Did you contact customer service to open a claim after the troubleshooting did not work? If you ever need assistance in the future, please let us know! You can email me directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5
Dentist recommended this to improve dental hygiene
on December 20, 2022
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Great toothbrush and integral waterpik. I purchased a second one to use in my home.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Lea in Washington
Verified Purchase:Yes
The real test will be my next dentist visit! My teeth do feel so much cleaner…
Written by a customer while visiting waterpik.com
Posted by: Cindylou73
Gender:Female
Verified Purchase:Yes
Absolutely love this Waterpik toothbrush combo! Space saver. Less mess and easy to use.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello Cindylou73 - Thank you for taking the time to share your positive experience with us. We're glad that we were able to meet your expectations.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
My only complaint is the size of the water well. I wish it were larger
I would recommend this to a friend!
Written by a customer while visiting waterpik.com