Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
712
4 Stars
139
3 Stars
45
2 Stars
16
1 Star
23
93%of customers recommend this product.
(
673 out of
726)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: WJCC
Verified Purchase:Yes
So far, I love the combination sonic brush and water flossing system. It works great, leaving my teeth feeling clean and fresh. My dental hygienist recommended I upgrade to a WaterPik, and I'm glad she did! A couple of quibbles: The brush power could be a little stronger; it doesn't feel as powerful as my former Sonicare brush. Also, it's not a big problem, but the water-dispensing cord doesn't nestle into its available space as perfectly as possible.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: MiketheD
Gender:Male
Verified Purchase:Yes
Have had the earlier version for years. Cleared up gum issues in weeks. New 2.0 Pro is more powerful and just a joy to use.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello MiketheD - Glad to hear the unit is meeting your needs and that the product has helped to improve your oral health! We appreciate your feedback and will make sure to pass your comments on to our Product Design Team.
Written by a customer while visiting waterpik.com
Posted by: Greg D.
Gender:Male
Verified Purchase:Yes
I've only had the Waterpik/Toothbrush for about a month. I like the two independent functions. I am sure to both floss and brush because of their linked activity. I have been a SonicCare person for years and if the Waterpik toothbrush is as effective, the dual device is a winner!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Steven P.
Gender:Male
Verified Purchase:Yes
Works better than expected!! Use it everyday!!!!!!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Water Pik Sonic Fusion 2.0 Flossing Toothbrush
on December 25, 2022
Posted by: Anonymous
Verified Purchase:Yes
I should have read the reviews before buying this.
What I like about it:
1. It’s attractive, looks nice on the counter
2. I like having just one handheld unit for its two functions
What I don’t like about it:
1. I can’t use toothpaste if I floss and brush at the same time
2. The handheld unit gets slippery from the water. It needs some texture
3. This is overpriced
What I like about it:
1. It’s attractive, looks nice on the counter
2. I like having just one handheld unit for its two functions
What I don’t like about it:
1. I can’t use toothpaste if I floss and brush at the same time
2. The handheld unit gets slippery from the water. It needs some texture
3. This is overpriced
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello Anne - Thank you for your feedback. We are sorry that you are not completely satisfied with the model. Our recommended technique is that you brush first, floss second, then brush and floss at the same time. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Kris51
Gender:Female
Verified Purchase:Yes
Used it twice and brush broke off!!! Tried to order new brushes and order would not go through.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, December 26, 2022
We are so sorry for the difficulty that you encountered with your Sonic-Fusion. It does carry a full three-year warranty. We would like to look into this further for you and open a claim if needed. We will just need you to contact us. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com
Posted by: ScooterDJ54
Gender:Female
Verified Purchase:Yes
This is the second waterpik I've owned. The first one I had for many years until one of the buttons stopped working. This new one seems even more powerful. The sonic brush seems improved also. Well worth the money! My dentist always commends my use of floss. I tell him I don't floss, I waterpik! It's so much easier than regular flossing which makes compliance better. Love the fact that you can brush & floss at the same time.
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello ScooterDJ54 - Thanks for the positive feedback and good vibes. We appreciate you for taking the time to share your experience with us. We're grateful for customers like you. Happy water flossing!
Written by a customer while visiting waterpik.com
Customer Rating
1
Cleans Great.. Machinery/motor sucks.. dies!
on December 20, 2022
Posted by: Katherine Lisk
Gender:Female
Verified Purchase:Yes
We have had 2 Waterpik.. the first one worked for about a year then quit pumping.. we tried all the suggestions we could find to no avail. Purchased a replacement and it didn’t work out of the box! We love the cleaning job it does..the mechanics not so much! For the price we paid we expecte a better quality product.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello - We are sorry to hear that you had this difficulty and that the troubleshooting step did not fix the issue. The product does carry a three-year warranty. Did you contact customer service to open a claim after the troubleshooting did not work? If you ever need assistance in the future, please let us know! You can email me directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Written by a customer while visiting waterpik.com