So far, I love the combination sonic brush and water flossing system. It works great, leaving my teeth feeling clean and fresh. My dental hygienist recommended I upgrade to a WaterPik, and I'm glad she did! A couple of quibbles: The brush power could be a little stronger; it doesn't feel as powerful as my former Sonicare brush. Also, it's not a big problem, but the water-dispensing cord doesn't nestle into its available space as perfectly as possible.
Have had the earlier version for years. Cleared up gum issues in weeks. New 2.0 Pro is more powerful and just a joy to use.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello MiketheD - Glad to hear the unit is meeting your needs and that the product has helped to improve your oral health! We appreciate your feedback and will make sure to pass your comments on to our Product Design Team.
I've only had the Waterpik/Toothbrush for about a month. I like the two independent functions. I am sure to both floss and brush because of their linked activity. I have been a SonicCare person for years and if the Waterpik toothbrush is as effective, the dual device is a winner!
I should have read the reviews before buying this. What I like about it: 1. It’s attractive, looks nice on the counter 2. I like having just one handheld unit for its two functions What I don’t like about it: 1. I can’t use toothpaste if I floss and brush at the same time 2. The handheld unit gets slippery from the water. It needs some texture 3. This is overpriced
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello Anne - Thank you for your feedback. We are sorry that you are not completely satisfied with the model. Our recommended technique is that you brush first, floss second, then brush and floss at the same time. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.
Used it twice and brush broke off!!! Tried to order new brushes and order would not go through.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, December 26, 2022
We are so sorry for the difficulty that you encountered with your Sonic-Fusion. It does carry a full three-year warranty. We would like to look into this further for you and open a claim if needed. We will just need you to contact us. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.