Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: DrEd
Verified Purchase:Yes
I love a company that stands by their products. This is the fifth Waterpik product that I've purchased over the years. The battery in the hand unit was not holding a charge and it was replaced within the warranty in just a few days. Great customer service for great products.
Response from waterpik.comBy WaterPik, Product Support, June 5, 2023
Hello DrEd - Thanks for the positive feedback! We here at Waterpik have made customer service satisfaction our top priority, and we appreciate all our fans.
Written by a customer while visiting waterpik.com
Posted by: ljspector
Verified Purchase:Yes
This is our second sonic combo set up. This one is more streamlined and has more features. We love it! Highly recommended. Our teeth never felt so clean, and how reinforcing to see all the gunk pour out when you brush and floss simultaneously!! Get it!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Love this product
Does a great job of cleaning my teeth.
I hope it lasts, too good to be true.
It’s the perfect toothbrush!
Does a great job of cleaning my teeth.
I hope it lasts, too good to be true.
It’s the perfect toothbrush!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Ted K
Verified Purchase:Yes
Product does job well, i think it should be a little less expensive.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Mvkaw
Verified Purchase:Yes
Unit worked as a tooth brush just great. The water pik sprayer did not work. The pump ran but no water came out. To get it working i removed the hose from bottom of the unit and removed the other end from the hand controler. I then turned on sprayer and water ejected out the bottom where hose connects. This told me the blockage was from the hose into the hand controler. Next i placed the hose in my mouth to force air through the hose while holding in the check valve. Air started to force through. I then connected the hose to the base unit and the hand controler then preceeded to once again use the water pik feature. Water was now blasting out in a forcefull stream as expected. Unit has now been working correctly. I suspect some foreign debris from the manufacturer was lodged in the hose. I would expect quality control would verify the pump primes and flows water out and into the hand wand/ controler. Other than this issue i am satisfied with the product. I hope it lasts for its warrenty period.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Larry #57
Verified Purchase:Yes
I'm happy with everything except the hose for unit should have had a different design to increase the length and retractability
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, May 18, 2023
Hello Larry - Glad you are happy with the model. Thank you for your comments regarding the hose. You’re feedback is important to us and will help us to continue to improve.
Written by a customer while visiting waterpik.com
Posted by: Nicole M
Verified Purchase:Yes
I love this! My teeth have never felt so clean, and flossing is a breeze.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Judy Camp
Verified Purchase:Yes
Had the first version for 5 years. This is the second version as an upgrade/features. I am extremely pleased with the product. Have had this about a month without issue.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com