Second purchase of this product, not as pleased as with first purchase
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 5, 2023
Hello LuLuNola - We are sorry you are dissatisfied with the SF-04 model. It is backed by a three-year warranty. We would be happy to look into this for you and open a claim if necessary. Please email us at smreviews@waterpik.com. Or contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
I love a company that stands by their products. This is the fifth Waterpik product that I've purchased over the years. The battery in the hand unit was not holding a charge and it was replaced within the warranty in just a few days. Great customer service for great products.
Response from waterpik.comBy WaterPik, Product Support, June 5, 2023
Hello DrEd - Thanks for the positive feedback! We here at Waterpik have made customer service satisfaction our top priority, and we appreciate all our fans.
This is our second sonic combo set up. This one is more streamlined and has more features. We love it! Highly recommended. Our teeth never felt so clean, and how reinforcing to see all the gunk pour out when you brush and floss simultaneously!! Get it!