Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(900 Reviews)
Open Ratings Snapshot
Rating breakdown 900 reviews
5 Stars
692
4 Stars
129
3 Stars
44
2 Stars
15
1 Star
20
93%of customers recommend this product. 
(
654 out of 704
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
5 out of 5
5
It works as advertised
on October 3, 2021
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I performed an experiment to test the efficacy of this Waterpik: first, I brushed my teeth as I normally do, flossed and then used this device. Before using it I closed the lavatory sink drain. After its use I could see food particles, especially small bits of carrot, in the sink. To me this proved the efficacy of this dental hygiene product.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Love my Waterpik toothbrush
on November 18, 2021
Posted by: T Smith
Gender:Female
Verified Purchase:Yes
I love my waterpik. It immediately made my visits to the dentist less stressful. Even the dental assistant noticed and commented about the difference in the lack of plaque since my last appointment. I will never use a different toothbrush.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Waterpik, to phenom teeth and gums Maintenance!
on December 22, 2021
Posted by: sunrig
Verified Purchase:Yes
I'm 73 years old and had significant gum and teeth with problems. Brushing my teeth twice a day, flossing twice a day and mouth wash twice a day, wasn't getting it done. Even went to the dentist every 4 months instead of 6 months for cleaning. Tried an electric toothbrush, and still wasn't achieving my goal. Finally, I bought a Waterpik system.
Finally, I achieved my goal. The dentist gave me a "10" after using the Waterpik.
You'll see a change in a week. I was amazed with the difference!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Loving it!
on January 25, 2022
Posted by: M.a.66
Gender:Female
Had a dental appointment today and my Hygienist noticed how well my mouth was. I had very little plaque, healthy gums and very little to no bleeding. The best Christmas gift that I asked for.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
Time saver?
on February 17, 2022
Posted by: Mbdds
Verified Purchase:Yes
I originally thought this would save time by doing both tasks at the same time. The problem is if you have believe in the benefits of fluoride they are washed away by combining the 2 tasks
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Floss + brush not equal to fusion(is = to clean).
on February 18, 2022
Posted by: Mikey@9
Gender:Male
Verified Purchase:Yes
Recommended by my hygienist, I would agree that this product does an exceptional job for dental hygiene. The learning curve is not too steep-just a little messy at first. Disappointed that when trying to brush and floss at the same time, I lose most of my toothpaste.
I would recommend this to a friend!
Response from waterpik.comBy WaterPikProduct SupportFebruary 25, 2022
Hello Mikey@9 - We are sorry that you are disappointed. We do recommend that you first brush, then floss, and brush and floss at the same time.
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
It quit working
on June 15, 2022
Posted by: JeffHum
Gender:Female
Verified Purchase:Yes
Was good product until last night. Only have had it about 2 months or less and the water pik quit working . Not happy customer
Response from waterpik.comBy WaterPikProduct SupportJune 15, 2022
Hello JeffHum - We are sorry to hear you're having this issue with the unit. It is backed by a three-year warranty. Have you tried contacting Customer Service? We would be happy to investigate this for you and open a claim if necessary. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Talk to you soon!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Two brand new units. Both DOA.
on August 24, 2022
Posted by: Unamused
Gender:Male
My dentist recommended I get one of these because I'm just terrible at flossing. I loved the idea of both the floss and brush in one unit! So I ordered one. I unboxed my new item, let it charge, and then I couldn't get the floss function to work. After some troubleshooting, it seems it never connected wirelessly.
Ok. Defects happen. So I order a new one and sent the defective unit back for a refund. And I get the second one today. I plug it in and let it charge up... and the brush never turns on.
Packing it up and sending it back for a refund. I'm done. Two units back to back that don't work at all. That on top of seeing reviews that say the floss function stops working after a while, it is clear that this is a very expensive lemon.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportAugust 29, 2022
Hello Unamused - We are sincerely sorry for the difficulties you experienced with the SF-04. Waterpik stands behind the quality of our products and the warranties that accompany them. The unit is backed by a three-year manufacturer's warranty. If you change your mind and ever need us in the future, we are here to help and can be reached at 1-800-525-2774. Thanks.
Written by a customer while visiting waterpik.com
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