Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: sparky 1
Verified Purchase:Yes
my old 1water chamber was bigger--- old 1 tooth brush was separate from floss unit and had a longer hose i love the older unit
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 10, 2026
Hello sparky 1- Thank you for your feedback. We're sorry to hear that you're not satisfied with the Sonic-Fusion 2.0. The Sonic-Fusion 2.0 features a reservoir capacity of 60+ seconds of flossing time and can be refilled as needed. We also offer a 60-day money-back guarantee if you feel the product isn't the right fit for your needs. For additional assistance, please email us at smreviews@waterpik.com or call (800) 525-2774.
Written by a customer while visiting waterpik.com
Posted by: Thanksalot
Verified Purchase:Yes
My teeth and gums are in great shape. I have been working on sensitive gums and this is a great help
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 14, 2026
Hello Thanksalot- Thank you for your review! We're pleased to hear the SF-04 has been a helpful addition to your oral care routine. It's great to know your teeth and gums are in good shape and that you're finding it beneficial for caring for sensitive gums. We appreciate you taking the time to share your experience!
Written by a customer while visiting waterpik.com
Posted by: Pik1302
Verified Purchase:Yes
The WaterpPik works really well for flushing out food in my braces. I do have suggestions. The hard plastic brush attachments should be made of rubber or a softer material. Also, can the water flossing button be disabled when the brush function is in use?
Written by a customer while visiting waterpik.com
Posted by: Elel
Verified Purchase:Yes
no instructions about how to clean it. sprays water all over the place
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 30, 2026
Hello Elel- Thank you for your review of the SF-04. We're sorry to hear you found it challenging to use. There can be a bit of a learning curve when getting started. One helpful tip is to lift your elbows while flossing to help prevent water from running down your sleeves. For cleaning and maintenance instructions, please visit our cleaning guide here: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/. We appreciate your feedback and will share your comments with our team.
Written by a customer while visiting waterpik.com
Posted by: sue06674!
Verified Purchase:Yes
I have both at once, (brushing and flossing). I love it!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: MiMi 9’
Verified Purchase:Yes
It’s a learning process, been a few weeks getting them hang of it. In time looking forward to getting excellent report from my next visit to the dentist. It’s important to
to make sure you have the toothbrush placed in your mouth before turning it on or you have water everywhere. I find it does a great job. I do find the toothbrush stand is not as stable as I like it does lock in but I knock it off with my elbow. Landed on the floor, thought you haven’t had but a couple days but it went back together. I am extra careful! I know each time
I use it gets better.
to make sure you have the toothbrush placed in your mouth before turning it on or you have water everywhere. I find it does a great job. I do find the toothbrush stand is not as stable as I like it does lock in but I knock it off with my elbow. Landed on the floor, thought you haven’t had but a couple days but it went back together. I am extra careful! I know each time
I use it gets better.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: James L
Verified Purchase:Yes
It is a great product and works Wonderful cleaning and closing
Written by a customer while visiting waterpik.com
Posted by: D-Bear
Verified Purchase:Yes
My oral health improved significantly since I started using this product.
Response from waterpik.comBy Waterpik Product Support, July 24, 2026
Hello D-Bear- Thank you for your review! We're thrilled to hear that the SF-04 has helped improve your oral health. That's exactly what we strive for, and it's wonderful to know the product is making a positive difference in your daily routine. Keep up the great work, and happy water flossing!
Written by a customer while visiting waterpik.com