Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
712
4 Stars
139
3 Stars
45
2 Stars
16
1 Star
23
93%of customers recommend this product.
(
673 out of
726)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Racey
Verified Purchase:Yes
I don’t like it. The water pick makes a mess with water running down my arm then all over my counter top, plus the bristles are to soft! I’m going to return it.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello Racey, we're so sorry to hear that the SF-04 Sonic Fusion 2.0 Professional did not meet your expectations. We appreciate your feedback and would be happy to pass it along to our Product Design team. If you would like some help in finding the model that would be best for your needs, please don't hesitate to reach out to our customer support team at smreviews@waterpik.com or 1-800-525-2774!
Written by a customer while visiting waterpik.com
Posted by: Oral hygiene
Verified Purchase:Yes
Love the upgrade of my waterpik. I had an older version I thought it was great but this one is wonderful and worth the price.
Written by a customer while visiting waterpik.com
Posted by: DJ77
Verified Purchase:Yes
My husband and I just love how our teeth feel so smooth and clean after brushing and Flossing with the waterpik.
I have dental implants, so this pic is safe and easy to use.
My dental hygienist said I had very clean teeth. I was a easy clean for her. 😂😂😂💗💗💗 WE highly recommend this product.
I have dental implants, so this pic is safe and easy to use.
My dental hygienist said I had very clean teeth. I was a easy clean for her. 😂😂😂💗💗💗 WE highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: serg
Verified Purchase:Yes
the on off switch are very easy to turn on when using the water pik or the brushing functing on holding the unit as its moved around the hand have to be careful to not turn either of the functions when using
(ie: the pik easy to turn on brush and visa versa when using the water pik function )
(ie: the pik easy to turn on brush and visa versa when using the water pik function )
Written by a customer while visiting waterpik.com
Posted by: LoMasky
Verified Purchase:Yes
Super appliance!! Does a stellar job flossing… nice having both jobs done quickly and efficiently!
Written by a customer while visiting waterpik.com
Posted by: SSSS
Verified Purchase:Yes
I like the smaller size of this one. Great product.
Written by a customer while visiting waterpik.com
Posted by: Seenu
Verified Purchase:Yes
This is my 2 product in use.
My new one looks good, slightly bigger and I like the volume of water capacity and the pump.
Now comes the bad news, the motor is noisy and some thing like better insulation can be done. Another slight problem is during use or brushing it stalls for a second now and then, my older one never stalled during use. Brush heads for various use would be nice if included.
Also I like the holder for head for quick changes.
My new one looks good, slightly bigger and I like the volume of water capacity and the pump.
Now comes the bad news, the motor is noisy and some thing like better insulation can be done. Another slight problem is during use or brushing it stalls for a second now and then, my older one never stalled during use. Brush heads for various use would be nice if included.
Also I like the holder for head for quick changes.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Bluebird12
Verified Purchase:Yes
Very happy with its performance; however, I didn’t floss with dental floss and at my checkup my dentist recommended that I use the floss once a day as he noticed more plaque than usual.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com