Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Mr JBC
Verified Purchase:Yes
The concept of this is good. But the design missed the mark. The coiled water line is clunky at best. Less than one week of use, and already starting to see leaks. Turning on the flossing function sounds like a motorcycle revving up in your bathroom. Not a good product to use while trying to quietly get ready for work and allow your spouse to sleep in. The noise and vibration from this unit severely detract from any benefits. Very surprised that there is very little mention of the noise. Not something to get used to. What's the point of a travel case? The flossing unit is not designed for travel. However, the toothbrush is. Defeats the purpose of complete oral care when traveling. The output water pressure is nice. But remember that the greater the pressure, the louder it gets. This unit needs a muffler, ear plugs, or a quiet option button.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 7, 2025
Hello Mr. JBC - We're sorry to hear you're not fully satisfied and that the unit is leaking. Please make sure to empty the reservoir after each use, as it's not designed to store water. Our products are intended for bathroom use and have sound levels below 70 dBA. We do offer a 30-day money-back guarantee. For more information, please email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: synnott
Verified Purchase:Yes
Great item, does what it says it does! Hard for people with hand grip to control water spray when connected with hose, but does fabulous job! Disabled folks may need adaptors to be attached to hold on to it, but the brush is easy on the gums and the waterpik does an incredible job of removing stuff between teeth, just be prepared for the mouth leakage!! LOL
Written by a customer while visiting waterpik.com
Posted by: RegB
Verified Purchase:Yes
My dental hygienist recommended the Waterpick. I am so glad I got this. My teeth feel so clean after I use the flosser
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5
Best Product Ever!
on December 28, 2024
Posted by: Bejur13
As someone who was always lazy when it came to flossing, this toothbrush made my dental routine fun! My mouth has never felt so clean, and my teeth were visibly whiter after just one day. Although this toothbrush and flosser are both powerful, they are extremely gentle - I have very sensitive teeth to cold, so being able to floss with warm water has been a game changer! This product is worth every penny, and I will be highly recommending to friends and family!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Tubing to brush is much too short and makes it difficult to use.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, December 26, 2024
Hello Barbara - Thank you for your feedback on the SF-04. We're sorry you found the product difficult to use. The toothbrush can be disconnected for travel or hose-free brushing. You can disconnect the toothbrush from the water hose by pressing the round button on the backside of the power handle.
Written by a customer while visiting waterpik.com
Posted by: Flaco
Verified Purchase:Yes
I wasn't good at flossing so this helps me a lot..
Written by a customer while visiting waterpik.com
Posted by: 1Eydjax
Verified Purchase:Yes
I hope it is as good as they say. My only concern is that for the price it should feel a bit more solid.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Cotton45
Verified Purchase:Yes
The hose that connects the reservoir to the brush mechanism does not put away cleanly and causes the brush to fall over or just be unattravctive. It is also irritating.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com