Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Dusty7890
Verified Purchase:Yes
I absolutely love my new waterpic! My teeth and gums have never felt better after only 1 week!
I highly recommend the waterpic!
I highly recommend the waterpic!
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, February 21, 2025
Hello there - We're thrilled to hear that you love the SF-04 and that it has helped improve your oral health! Thank you for your feedback. We'll make sure to share your comments with our Product Design Team. Keep up the great work!
Written by a customer while visiting waterpik.com
Posted by: SherrieR
Verified Purchase:Yes
Love this toothbrush. Its awesome that i don't have to use both an electric toothbrush and my waterpik appliance. Plus, it has a smaller footprint wirh only having one appliance instead of two, which took up all my sink counter space.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Brush defective
on February 15, 2025
Posted by: SDDL
I recently bought Sonic-Fusion™ 2.0 Professional (Save $20 + FREE brush heads with code SONICFEB at checkout!). When I opened the package, the free brushes were not there (only the included brush is in the package). The floss is working but the Brush is not. I followed the instruction carefully. But the brush did not work as intended. Disappointing.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello SDDL- We are sorry you are disappointed and that you did not receive the brush heads with the promo code. We’d like to look into this further and open a claim if needed. Please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com for assistance. Thank you.
Written by a customer while visiting waterpik.com
Posted by: krsr
Verified Purchase:Yes
Just purchased our second combination unit. The first one stopped working and I decided to try alternative products. Nothing is as effective & convenient as the WaterPik. The brush now has two speeds which I love. And nothing beats the flosser. My husband & I are both very happy to be using this unit again!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: JerseyRed
Verified Purchase:Yes
I feel that it does a great cleaning but the design of the water tubing is a pain to keep in place and sometimes if you can’t circular wrap correctly could possibly push the electronic devise off it’s holder
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Tom D.
Verified Purchase:Yes
It’s the best. My old one finally stopped working and I tried a less expensive alternative and a different brand. After two weeks, I bought another Waterpik. I will not change to another ever again.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Mike tangen
Verified Purchase:Yes
The spray function is difficult to use. It runs and they shutoffs after a few seconds.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello- We're sorry you find the SF-04 difficult to use. Here's a link to a quick tutorial for some helpful tips! https://youtu.be/vr4rjfX0mDA
Written by a customer while visiting waterpik.com
Posted by: Susan Dance
Verified Purchase:Yes
Love the feature that you can brush and floss at the same time. The ease of use
I would recommend this to a friend!
Written by a customer while visiting waterpik.com