Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
712
4 Stars
139
3 Stars
45
2 Stars
16
1 Star
23
93%of customers recommend this product.
(
673 out of
726)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Scott Hackman
Verified Purchase:Yes
I have had three units and all three stop working on the flosser unit
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 17, 2025
Hello Scott - We're sorry to hear about your experience with the SF-04. Our records show that we sent you a replacement model under the warranty last month. If you encounter any issues with it, please do not hesitate to contact us.
Written by a customer while visiting waterpik.com
Posted by: H. Allison
Verified Purchase:Yes
My dentist has noticed how much cleaner my teeth look at my teeth cleaning appointment
Written by a customer while visiting waterpik.com
Posted by: Hollis
Verified Purchase:Yes
Great machine! My dentist spoke about the improvement in my gums.
Written by a customer while visiting waterpik.com
Posted by: Carlos Cisneros
Verified Purchase:Yes
I was not prepared to like this as much as I do. This 2 in 1 feature really helps and makes it more convenient. Aside from that, it really works well..!! Thank you!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Bshaker
Verified Purchase:Yes
Leaves teeth feeling clean. However the floss option is a bit loud and the water tank leaks into the holder
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, April 9, 2025
Hello Bshaker -We're happy to hear your teeth feel clean after using the SF-04. For the leaking, please ensure the reservoir is properly seated on the base. If the issue persists, please call 1-800-525-2774 or email us at smreviews@waterpik.com. We're here to help!
Written by a customer while visiting waterpik.com
Posted by: Kathleen L
Verified Purchase:Yes
I’ve been using the Waterpik Sonic-Fusion 2.0 for a couple of months. It’s easy to use and makes flossing effortless. It will be interesting to see how my next dental appointment goes!
Written by a customer while visiting waterpik.com
Posted by: Thackery
Verified Purchase:Yes
works fine and is not near as messy as i thought it would be
Written by a customer while visiting waterpik.com
Posted by: Tlamange
Verified Purchase:Yes
This is my second Sonic Fusion 2.0. Technically my third. The first one was replaced. It is the second one I purchased. I cannot live without it. Well I could but my teeth would feel unclean. I love the ability to floss and brush at the same time. I floss and brush after every meal. I heartily recommend this product. I take it with me when I travel. I just can’t go without it. But then I’m OCD when it comes to oral hygiene. Truly cannot live without it. As my last one was dying I had ordered a new one before the older one was completely shot so I wouldn’t be without. The old one started leaking where the hose met the toothbrush base. I sure am glad I was able to get another one right away. Even my dental hygienist likes them and complements me on my oral hygiene routine. Buy it you will love it.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, March 10, 2025
Thank you for taking the time to leave a review. We're thrilled that you and your dental hygienist approve! Please keep in mind that the Sonic-Fusion does carry a three-year warranty and we do have parts available. If you need assistance, please call 1-800-525-2774 or email us at smreviews@waterpik.com and we would be happy to help!
Written by a customer while visiting waterpik.com