I am very disappointed with my new Waterpik Sonic Fusion! I have had Waterpik products since the 1980's - probably all of your models! This model is extremely difficult for me to use! I have very bad shoulders and trying to manipulate the brush is very difficult for me! It was much more convenient then the brush was a separate entity from the stand. I do not like the attached cord and find it very awkward to use!
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 14, 2021
Hello Customer - We are sorry to hear you are disappointed with the SF-04 model and found it difficult to use. Here is a helpful how-to video that will help with your technique. https://youtu.be/LwM5ZxmcMBE We do offer a 60-day money-back guarantee with this model. If you need assistance, please let us know. You can email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
[This review was collected as part of a promotion.] I got this system about a month ago and wow! My teeth have never been whiter or cleaner. I was nervous about the all in one but it is easy to use! The flosser in the brush is really nice as well! I would highly recommend this toothbrush and flosser!
[This review was collected as part of a promotion.] I have loved using this! My teeth look and feel much cleaner than using a regular electric toothbrush. To be honest, I was never a floss person so I'm very happy to try an alternative to regular flossing that actually works for me! It was very easy to put together and use. It is much smaller than I expected and doesn't take up much counter space, which is awesome. My teeth are sensitive but this has been very gentle yet cleans effectively. I love that it is so quiet and simple to use, reminds me every 30 seconds to change quadrants, has different settings for my sensitive teeth, and has dual voltage since I travel a lot!
[This review was collected as part of a promotion.] I love using the Sonic-Fusion® Professional 2.0. I have been using this for a few weeks and I love how clean my teeth feel. It has been simple to use and set up. I love that the Water pik and toothbrush are all in one making to where I do not have to have two separate appliances on my countertop. I also like that I can adjust the intensity on the brushing. I like to use warm water while brushing and using the pik so I change the water each use. The easy use of this device and the overall size are major convenience.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, March 16, 2021
Thank you for your amazing feedback! We are glad the unit is working well for you and making life easier. We'll be sure to pass this along to our development team.