Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product.
(
676 out of
730)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Anonymous
Verified Purchase:Yes
The product is great BUT, I have gone through 3 waterpik/tooth brush systems in as many years. They either break the tooth brush part or the waterpik part. My last one the whole wand came apart. I love the product but wish they were made a little better so as to last longer.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, September 4, 2025
Hello Kathleen- We're sorry to hear you're not fully satisfied. We are committed to the quality of our products and the strength of their warranties, which often exceed expectations. The SF-04 comes with a three-year warranty. If you need any help, please reach out to us at 1-800-525-2774 or via email at smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: K. Worth
Verified Purchase:Yes
Outstanding Product, easy to use and eliminates all my potential plaque.
Written by a customer while visiting waterpik.com
Posted by: Jennifer O’Connor
Verified Purchase:Yes
I love how clean the use of the Water Flosser makes my mouth feel.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: pt53
Verified Purchase:Yes
I bought as a replacement of my original Waterpik It’s great. I get good reports from my dentist you can adjust the water pressure which is great
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4
Review of Waterpik
on August 25, 2025
Posted by: OutbackDriver
Model SF-04CD010-1 generally functions well. Unfortunately, I cannot locate an on/off switch. Thus, to turn off the machine, I must remove the plug from the electrical outlet.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Generally I like it, a little clumsy to handle, wish it was lighter.
Written by a customer while visiting waterpik.com
Posted by: BobbyBx
Verified Purchase:Yes
This product works fine until parts of it collect dirt from the water source. Then, using it isn’t as good when it was new. I understand it’s not Waterpik’s fault the water in my building isn’t 100% clean. There’s just no good way to clean it thoroughly. So, if you ask me if it works well I’d say, “Yes, until it gets dirty.” I simply don’t want to have to use bottled water and go through that expense.
Response from waterpik.comBy Waterpik Product Support, August 28, 2025
Hello BobbyBx- Thank you for your feedback! We recommend cleaning our units monthly to prevent build up from hard water. Here is a link to our cleaning blog: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/. We hope you find this information helpful!
Written by a customer while visiting waterpik.com
Customer Rating
5
I did try others, but I had to come back
on August 11, 2025
Posted by: Rick F.
I am very happy with my: Sonic-Fusion 2.0, professional. I want to let you know, I did try another water, brush & floss, but while I do like their updates, the device is not durable and I regret ever trying them. I did try others, but I had to come back.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com