Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(921 Reviews)
Rating breakdown 921 reviews
5 Stars
705
4 Stars
134
3 Stars
45
2 Stars
15
1 Star
22
93%of customers recommend this product.
(
665 out of
716)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Posted by: Mr. rogie
Gender:Male
Verified Purchase:Yes
The only issue is why is the water tank so small? The rest of the unit is excellent!
Response from waterpik.comBy WaterPik, Product Support, June 16, 2021
Hello there- We are sorry to hear you're not completely satisfied with the reservoir on the SF-04 model. It holds 16 ounces and some users refill the reservoir more than once. We appreciate your feedback and will pass it along to our Product Design Team. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Lagunaray
Verified Purchase:Yes
Never flossed. Waterpik is an easier option for me.
Written by a customer while visiting waterpik.com
Posted by: Gemini
Verified Purchase:Yes
There is an issue with the water pik starting depending on type of outlet it’s plugged into. Calling customer service resolved the issue by having the unit plugged into another outlet.
Response from waterpik.comBy WaterPik, Product Support, June 15, 2021
Hello Gemini - We are sorry to hear you experienced this difficulty but glad to hear our Customer Service team was able to help you. The SF-04 model is backed by a three-year warranty. If you have any issues, please do not hesitate to call us at 1-800-525-2774 or email smrevirews@waterpik.com
Written by a customer while visiting waterpik.com
Posted by: Carleen
Verified Purchase:Yes
It does a good job of cleaning your teeth. However, the extra full size toothbrush heads I ordered did not come with plastic covers. They was a bit disappointing
Response from waterpik.comBy WaterPik, Product Support, June 15, 2021
Hello Carleen - We are sorry to hear you're disappointed with the replacement full-size brush heads. The SF-04 model comes with two brush headcovers. They are not available separately and a generic toothbrush head cover can be used. If you have any questions, please do not hesitate to call 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Lorraine D.
Verified Purchase:Yes
I have been diligently flossing my teeth for years. My recent purchase of a Waterpik is the BEST gift I have given myself!! I have been ecstatic with it’s performance! Wish I’d had one years ago!!
Response from waterpik.comBy WaterPik, Product Support, June 15, 2021
Hello Lorraine D - We're very happy to hear you're loving the performance of the SF-04! We will happily pass your feedback along to our product development team.
Written by a customer while visiting waterpik.com
Posted by: Slooldt
Gender:Female
Verified Purchase:Yes
It is a awesome product but a bit on the noisy side when using the WaterPik portion. I don’t think you could use it as an early riser because it would wake the other person up. That’s my only complaint. I love mine.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, June 15, 2021
Hello there - We are happy to hear you're loving the SF-04! The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774.
Written by a customer while visiting waterpik.com
Posted by: JennLD
Gender:Female
Verified Purchase:Yes
My teeth feel so clean after using this toothbrush. I have a fixed bridge and I bought this to reduce the gum irritation around it. I still have some bleeding but I’m hoping with more time that will stop and I’m due for a cleaning so I couldn’t give 5 stars, but may update afterwards.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, June 15, 2021
Hello JennLD - Thank you for your feedback. If you have sensitive or inflamed gums, it may take some time to get used to. However, if pain persists, we recommend speaking with a dental professional. Please give us a call with any questions you have at 1-800-525-2774. Or, send an email to smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: RussellTX
Gender:Male
Verified Purchase:Yes
Very easy to use, being able to choose pressure setting assures comfort
I would recommend this to a friend!
Written by a customer while visiting waterpik.com