Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
718
4 Stars
143
3 Stars
46
2 Stars
17
1 Star
23
93%of customers recommend this product. 
(
676 out of 730
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
5 out of 5
5
One Step Solution
on July 14, 2021
Posted by: Anonymous
Verified Purchase:Yes
Easy one step solution to both brushing and flossing!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great product
on July 14, 2021
Posted by: Cletus
Gender:Male
Verified Purchase:Yes
Love it works great Love the all in one option my second electric toothbrush and this is the best by far.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
One glitch
on July 14, 2021
Posted by: Pattykay
Gender:Female
Verified Purchase:Yes
I absolutely love this product. It is a great concept but the water pick part doesn’t work now. Trying to get it resolved. I am just sorry this happened my water pick is just a month old. Darn! Hopefully this is not a reoccurring problem.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, August 30, 2021
We are so sorry about this. This model does come with a three-year warranty. If you are still experiencing the issue, please let us know! You can email us at smreviews@waterpik.com or give us a call at (800) 525-2774 and we'd be happy to help.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Disappointed
on July 12, 2021
Posted by: grandmq
Gender:Female
Verified Purchase:Yes
Not comfortable using it . Trying smaller brush head. Messy with the water pik. Had been recommended by my dentist after crown replacement and fridge work. Really disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 30, 2021
We are sorry that you are disappointed with the Sonic-Fusion and hope the smaller brush head helped! There is a slight learning for new users. Below is a link to our how-to video that has great tips on how to prevent a mess. If you are still unhappy, we do offer a 60 day moneyback guarantee for this model. For more information, please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.

Sonic-Fusion 2.0 how-to video: https://youtu.be/vr4rjfX0mDA
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Pro-2
on July 11, 2021
Posted by: Ms V
Gender:Female
Verified Purchase:Yes
I have two bridges and several crowns. This model Waterpik is perfect for my teeth. I feel as though I have just stepped out of the dentist’s office each night!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Water pic sonic fusion
on July 11, 2021
Posted by: Dafe
Verified Purchase:Yes
Works so well I look forward to brushing and flossing
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Waterpik
on July 8, 2021
Posted by: Biker
Gender:Male
Verified Purchase:Yes
Works very well!! Like the feature of using only the tooth brush, water pick or both.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Trying a Sonic Fusion again.
on July 8, 2021
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I had a Waterpik Sonic Fusion before but after a little over a year of usage the battery failed.
So I bought a Waterpik Water Flosser + Oscillating but it didn't do as good a job as the Sonic Fusion.
So I bought another Sonic Fusion and I hope the battery problems have been fixed. I love the way it cleans.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, August 25, 2021
Hello Don - Thanks for giving us another chance! The Sonic-Fusion 2.0 is new and improved with up to 2X the bristle tip speed vs. the original Sonic-Fusion, high/low brush settings, and quiet operation. We stand behind the quality of our products and the warranties that accompany them. It comes with a three-year warranty, if you have any issues please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
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