Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
1
Brush defective
on February 15, 2025
Posted by: SDDL
I recently bought Sonic-Fusion™ 2.0 Professional (Save $20 + FREE brush heads with code SONICFEB at checkout!). When I opened the package, the free brushes were not there (only the included brush is in the package). The floss is working but the Brush is not. I followed the instruction carefully. But the brush did not work as intended. Disappointing.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello SDDL- We are sorry you are disappointed and that you did not receive the brush heads with the promo code. We’d like to look into this further and open a claim if needed. Please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com for assistance. Thank you.
Love this toothbrush. Its awesome that i don't have to use both an electric toothbrush and my waterpik appliance. Plus, it has a smaller footprint wirh only having one appliance instead of two, which took up all my sink counter space.
I absolutely love my new waterpic! My teeth and gums have never felt better after only 1 week! I highly recommend the waterpic!
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, February 21, 2025
Hello there - We're thrilled to hear that you love the SF-04 and that it has helped improve your oral health! Thank you for your feedback. We'll make sure to share your comments with our Product Design Team. Keep up the great work!
This was a very smart purchase. It has helped me improved the health of my teeth and gums
Response from waterpik.comBy Waterpik Product Support, February 19, 2025
Hello Donoval - Thanks for sharing your experience! We're thrilled to hear that the SF-04 has helped improve your gum health. If you have any questions or need further assistance, feel free to reach out! Keep up the good work!
Fantastic Product. Best toothbrush I have ever owned.
Response from waterpik.comBy Waterpik Product Support, February 19, 2025
Hello Michael - Thank you so much for your kind words! We're thrilled to hear that you love the SF-04 and it's the best you've ever owned. If you need any assistance or have any questions, please don't hesitate to contact us Happy water flossing!
We love how clean our teeth and mouth look and feel after brushing. We highly recommend this product.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, March 5, 2025
Hello JimP- Thanks for your positive review on the SF-04 model. We're happy you love the model and it's helping to improve your oral health. Your recommendation means a lot to us. If you have any questions or need assistance, feel free to reach out. Happy water flossing!
This is my second Sonic Fusion 2.0. Technically my third. The first one was replaced. It is the second one I purchased. I cannot live without it. Well I could but my teeth would feel unclean. I love the ability to floss and brush at the same time. I floss and brush after every meal. I heartily recommend this product. I take it with me when I travel. I just can’t go without it. But then I’m OCD when it comes to oral hygiene. Truly cannot live without it. As my last one was dying I had ordered a new one before the older one was completely shot so I wouldn’t be without. The old one started leaking where the hose met the toothbrush base. I sure am glad I was able to get another one right away. Even my dental hygienist likes them and complements me on my oral hygiene routine. Buy it you will love it.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, March 10, 2025
Thank you for taking the time to leave a review. We're thrilled that you and your dental hygienist approve! Please keep in mind that the Sonic-Fusion does carry a three-year warranty and we do have parts available. If you need assistance, please call 1-800-525-2774 or email us at smreviews@waterpik.com and we would be happy to help!