Customer reviews from waterpik.com
Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Average customer rating
4.6
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
712
4 Stars
139
3 Stars
45
2 Stars
16
1 Star
23
93%of customers recommend this product.
(
673 out of
726)
Customer Reviews for Waterpik - Sonic-Fusion 2.0 Flossing Electric Toothbrush with Water Flosser Combo In One, ADA Accepted - White
Customer Rating
4
Review of Waterpik
on August 25, 2025
Posted by: OutbackDriver
Model SF-04CD010-1 generally functions well. Unfortunately, I cannot locate an on/off switch. Thus, to turn off the machine, I must remove the plug from the electrical outlet.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Generally I like it, a little clumsy to handle, wish it was lighter.
Written by a customer while visiting waterpik.com
Posted by: BobbyBx
Verified Purchase:Yes
This product works fine until parts of it collect dirt from the water source. Then, using it isn’t as good when it was new. I understand it’s not Waterpik’s fault the water in my building isn’t 100% clean. There’s just no good way to clean it thoroughly. So, if you ask me if it works well I’d say, “Yes, until it gets dirty.” I simply don’t want to have to use bottled water and go through that expense.
Response from waterpik.comBy Waterpik Product Support, August 28, 2025
Hello BobbyBx- Thank you for your feedback! We recommend cleaning our units monthly to prevent build up from hard water. Here is a link to our cleaning blog: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/. We hope you find this information helpful!
Written by a customer while visiting waterpik.com
Customer Rating
5
I did try others, but I had to come back
on August 11, 2025
Posted by: Rick F.
I am very happy with my: Sonic-Fusion 2.0, professional. I want to let you know, I did try another water, brush & floss, but while I do like their updates, the device is not durable and I regret ever trying them. I did try others, but I had to come back.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: GinniS
Verified Purchase:Yes
I love this product. This is my second one. My teeth and gums are healthier than they've been in a long time.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: SandraAB
Verified Purchase:Yes
Love this thing!! Such an excellent product. My gums and teeth have not been healthier since I started using this. If I travel without it my mouth feels so dirty. My dental hygienist's job is so much easier and cleaning a very quick.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Linny
Verified Purchase:Yes
Great product. Like it very much. Works well. Good quality
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, July 18, 2025
Hello Linny - Thanks for your feedback on the SF-04 model. We're happy that the unit works well for you and that you're enjoying it. We appreciate your feedback and will pass it on to our Product Design Team. Happy water flossing!
Written by a customer while visiting waterpik.com
Posted by: Ken Griffin
Verified Purchase:Yes
An excellent toothbrush, sonic cleaner and waterpik fused into one incredible unit.
Written by a customer while visiting waterpik.com