I am enjoying my new laptop, which came upgraded with 2 T of memory and 32 g of RAM! This has allowed me to work faster and add more files. All in all I am very happy with this computer.
Written by a customer while visiting https://www.asus.com
Love this machine and still use it. I actually just registered the upgrade A15 2025. The only complaint I have on the machine is that the "K" key on the keyboard malfunctioned and didn't bounce back. It still works, but it's funky. It was time to upgrade the workhorse laptop, which I use in my classroom at school. I still use it to run the TV terminal in the classroom (Bloomberg Live, instructional videos, etc.) This is my 3rd ASUS, second laptop (TUF). Also have a mini PC, which I am absolutely loving, too!
Written by a customer while visiting https://www.asus.com
constant problems with hard drive, laptop boots to bios when left idle, no ssd present,
Response from https://www.asus.comBy Chantae, CLM, November 1, 2025
Dear Valued Customer,
Thank you for sharing your experience with the ASUS FA506NCR gaming laptop. We sincerely apologize for the persistent hard drive issues and the inconvenience caused by the system booting to BIOS with no SSD detected. To further investigate the issue or arrange for repairs, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2503026230-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com