Customer reviews from https://www.asus.com
ASUS - TUF A15 FA506NCR-WH71 Gaming Laptop 15.6" FHD Ryzen 7-7435HS 8GB 512GB Pcie RTX 3050 WIN11 H,BLK - Black
Average customer rating
4.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
22
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for ASUS - TUF A15 FA506NCR-WH71 Gaming Laptop 15.6" FHD Ryzen 7-7435HS 8GB 512GB Pcie RTX 3050 WIN11 H,BLK - Black
Posted by: Teri07
Frequency of use:Daily
Verified Purchase:Yes
I am not happy with this machine. It is constantly throwing me to the bitlocker. I tried to get help to fix it on the help line, but was really hard to navigate and the problem isn't fixed.
Response from https://www.asus.comBy Chantae, CLM, November 1, 2025
Dear Valued Customer,
Thank you for sharing your experience with the ASUS FA506NCR gaming laptop. We sincerely apologize for the inconvenience you've encountered with repeated BitLocker prompts and the difficulty navigating our support channels. We understand how frustrating this must be and appreciate you bringing it to our attention.
To further investigate and assist with resolving the issue, we kindly ask that you email us at customerloyalty@asus.com and include the case number "N2503026230-0004" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS FA506NCR gaming laptop. We sincerely apologize for the inconvenience you've encountered with repeated BitLocker prompts and the difficulty navigating our support channels. We understand how frustrating this must be and appreciate you bringing it to our attention.
To further investigate and assist with resolving the issue, we kindly ask that you email us at customerloyalty@asus.com and include the case number "N2503026230-0004" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Omen
Frequency of use:Daily
Verified Purchase:Yes
constant problems with hard drive, laptop boots to bios when left idle, no ssd present,
Response from https://www.asus.comBy Chantae, CLM, November 1, 2025
Dear Valued Customer,
Thank you for sharing your experience with the ASUS FA506NCR gaming laptop. We sincerely apologize for the persistent hard drive issues and the inconvenience caused by the system booting to BIOS with no SSD detected. To further investigate the issue or arrange for repairs, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2503026230-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS FA506NCR gaming laptop. We sincerely apologize for the persistent hard drive issues and the inconvenience caused by the system booting to BIOS with no SSD detected. To further investigate the issue or arrange for repairs, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2503026230-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Wyonella
Frequency of use:Daily
Verified Purchase:Yes
My ASUS TUF is an amazing gaming laptop. I'm not a hardcore gamer, but I play Sims4 with no problem. It's fast and the graphics are amazing. I believe for my first gaming laptop it was a good buy.
Written by a customer while visiting https://www.asus.com
Posted by: JGcomputer
Frequency of use:Daily
Verified Purchase:Yes
Great everything except for the battery. Great power, capability, screen, keyboard. However, the battery only lasts an hour. Oh well, can't have everything.
Response from https://www.asus.comBy Chantae, CLM, September 29, 2025
Dear JGcomputer, Thank you for your feedback on the ASUS FA506NCR gaming laptop. We're glad to hear you're satisfied with its performance and features. We apologize for the limited battery life and understand your concern. To help improve battery performance, we recommend reviewing the steps the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509016203-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Written by a customer while visiting https://www.asus.com
Posted by: J_PH
Frequency of use:Daily
Verified Purchase:Yes
Love this machine and still use it. I actually just registered the upgrade A15 2025. The only complaint I have on the machine is that the "K" key on the keyboard malfunctioned and didn't bounce back. It still works, but it's funky. It was time to upgrade the workhorse laptop, which I use in my classroom at school. I still use it to run the TV terminal in the classroom (Bloomberg Live, instructional videos, etc.) This is my 3rd ASUS, second laptop (TUF). Also have a mini PC, which I am absolutely loving, too!
Written by a customer while visiting https://www.asus.com
Posted by: Norsang lama
Verified Purchase:Yes
Loved the performance what I expected was met when I got this in hand.
Written by a customer while visiting https://www.asus.com
Posted by: Ronisrael
Frequency of use:Daily
Verified Purchase:Yes
Best lapto very good is recomendad ever buy in my life
Written by a customer while visiting https://www.asus.com
Posted by: David Ventura
Frequency of use:Daily
Verified Purchase:Yes
Fast,Great looks, works so well, really great frame rate on mulitple big game gta v, cod bo6,fortnite.
Written by a customer while visiting https://www.asus.com