Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,027 Reviews)
Rating breakdown 2,027 reviews
5 Stars
1,471
4 Stars
272
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,407 out of
1,615)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5
Love everything about my v15
on February 12, 2022
Posted by: Loonytoons
Gender:Female
Best thing since sliced bread, !! Have ranted to everyone I know about this product!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Battery Swap!!
on November 19, 2021
Posted by: Motofan
Gender:Male
Love the V15+, easy to use with very good mobility. Use injunction with my Roomba. The battery swap is best feature.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Great if worked
on January 6, 2022
Posted by: DeepPal
Gender:Male
We liked the power and lightness of this vacuum, but we had to return brand new Dyson V15 twice, because of software bugs. First one is, it gives us "clean the filter" warning even though the entire unit is brand new. The second time, immediately after charging, when we press the trigger, the vacuum turns on for just one second and then turns off. We need to long press the button on the display, go back and forth in the settings to get it to work. We are still going to buy another one, hoping that this one wouldn't have any software bugs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, January 7, 2022
Hi there, this is Kelly with Dyson. We're so happy to hear that initially, you found the V15 Detect+ to be so light in weight, and easy to maneuver around your home. We're glad that you also appreciated the powerful suction this machine provides. On a single battery charge, this machine offers up to 60 minutes of run time, HEPA filtration, and powerful cleaning on floors and carpets.
We were very sorry to learn that you've experienced an issue with two units. This is certainly unexpected, and not the experience we would want nor expect for any of our valued owners. It does sound like you were able to get in touch with us for support, and a product exchange. This is exactly the level of service we strive to provide, and we're happy to hear that you're still excited for a positive experience with this machine, and the Dyson brand.
If we can help with anything further, please don't hesitate to get back in touch with us directly, at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We were very sorry to learn that you've experienced an issue with two units. This is certainly unexpected, and not the experience we would want nor expect for any of our valued owners. It does sound like you were able to get in touch with us for support, and a product exchange. This is exactly the level of service we strive to provide, and we're happy to hear that you're still excited for a positive experience with this machine, and the Dyson brand.
If we can help with anything further, please don't hesitate to get back in touch with us directly, at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
So Much Fun!
on November 12, 2021
Posted by: ScottInCenturyCity
Gender:Male
I had so much fun vacuuming my entire residence that my housekeeper said to me, "you don't need me anymore." Of course I do, but I use this thing whenever I can and I feel like my place is SO much cleaner. It works better than expected.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Cordless Vacuum on the market
on December 7, 2021
Posted by: ShaninKansas
Gender:Female
My husband and I Love this cordless vacuum and its suction power. It's well made and does an incredible job of picking up dirt/hair/dog food. When we got it, I ran the irobot first to clean the floors and then ran the Dyson V15 afterwards and it still filled up the canister catching what items our irobot missed. This speaks to its suction. We have 3 Great Danes that shed like crazy so there is always hair, dog food etc around and it does a beautiful job getting it. I love how lightweight it is and cordless makes it so easy for stairs and everywhere. Dyson you have set the bar high on what a great vacuum should be. Kudos
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Review for Replacement V15 Detect
on November 21, 2021
Posted by: TexasShopper7
Gender:Female
This is a review of my 2nd V15 Detect. First V15 was defective - kept alerting me to wash the filter after 5 minutes of use. That one was returned and a month later I received my 2nd machine. It was a frustrating wait, but supply chain issues making us all more patient! So I am in love with this stick vac! Meets all the expectations as documented in online expert reviews. The laser on the slim fluffy is amazing on my wood floors. I have wood floors and rugs and this machine provides perfect amount of suction on Eco setting. However, the Auto setting also works well and adapts perfectly to surface changes. All other attachments work as advertised. Battery power on Eco and Auto was perfect for my floor surfaces. It’s the vacuum that I never knew I needed! Laser a real game changer!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Buy one
on December 28, 2021
Posted by: Toodles21
Exceeded my high expectations. Hands down the best vacuum I’ve ever owned. Battery life is great, picks up so much more dirt than any other vacuum Ive owned. Worth every penny
Written by a customer while visiting Dyson
Customer Rating
5
My Dyson V15
on November 10, 2021
Posted by: Ros64
Gender:Female
[This review was collected as part of a promotion.] I am very happy with my Dyson V15. It has tremendous suction power and a great battery life.
I would recommend this to a friend!
Written by a customer while visiting Dyson