Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,470
4 Stars
272
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,406 out of
1,614)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5
Perfect as expected
on December 11, 2023
Posted by: vipcioglu
Gender:Male
[This review was collected as part of a promotion.] I had used V8 for years. For my new home I choosed to V15. It is absolutely amazing. Now I prefer to use my Dyson while lights off cause the lazer light is way more efficient
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Didn’t live up to my expectations
on December 12, 2023
Posted by: Cat momNC
Gender:Female
If you don’t use cat litter then this would be a great machine. It doesn’t pick up cat litter well or sand/dirt. It picks up probably 75% but then sprays the rest. So I’m having to do multiple passes. It does work beautifully on my carpet though, that was a nice surprise. I’m very glad I got it on a Black Friday deal because had I paid full price, it would have been returned. So I recommend it if you don’t need it for litter.
I would recommend this to a friend!
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your detailed feedback with us. We're glad to hear that the vacuum works beautifully on your carpet However, we're sorry to learn that it doesn't pick up cat litter, sand, or dirt as effectively as expected.
We appreciate your honest review and will certainly share your feedback with our product development team to help improve our products. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your understanding and patience.
We appreciate your honest review and will certainly share your feedback with our product development team to help improve our products. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your understanding and patience.
Written by a customer while visiting Dyson
Customer Rating
5
Will NEVER buy another corded vacuum
on November 27, 2023
Posted by: IR8300
Have a corded vacuum that does better than this vacuum on carpeted floors. (BUT the V15 cleans stairs better.) Other downside, is that you have to keep an eye on the remaining charge; been a few time that I wanted to vacuum the whole main level of the house, but there just wasn't enough power left in the battery. (This applies to ALL cordless vacuums.)
With that said, the pluses drastically outweigh those negatives. Bought this vacuum because of lower back issues, and so much easier to use. And it is so much easier to maneuver around furniture! Original plan was for the V15 to be downstairs vacuum. Because it is so much easier to use, I started using it upstairs as well. Takes about as long to carry it up the stairs as it does to set up the corded vacuum.
Miscellaneous items: 1) Green laser on the floor attachment actually works well; thought it was stupid gimmick for marketing purposes. 2) Good wasp remover. A repairman let a wasp in the house, but of course it flew too high up for me to reach. It was still in the reach of the V15, which made easy work capturing the pest; no need for nasty pesticides.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
In love!
on December 8, 2023
Posted by: Kaley
Gender:Female
I didn’t think I could love a vacuum so much. This is truly amazing! I was very hesitant on purchasing, as I didn’t think it was necessary to have so much technology and didn’t want to spend the money on it. However, it is worth every penny. It has amazing suction power, my floors are noticeably cleaner, the amount of small particles it picks up is mind blowing! I am obsessed with the green laser and my husband makes fun of me for it. However, he also loves the vacuum and he doesn’t care about cleaning tools like I do.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not what I expected
on November 26, 2023
Posted by: Mohito
Gender:Female
The vacuum is weak unless you use boost, and that drains the battery even faster than an already short duration. Cheaply made plastic parts
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 28, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
4
Great vacuum
on November 7, 2023
Posted by: Ed176
100% better than the v8 I had . Only thing that I don't like is that there no small extention to connect your other add-ons.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Expensive. Poor battery performance.
on October 29, 2023
Posted by: IanMc
Gender:Male
V15 Detect can only cover an area of 50m2 on boost setting before a fully charged battery dies. Recharge time unacceptable.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 3, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Great vacuum
on November 21, 2023
Posted by: Brouseky
Gender:Female
Bought this a month ago, and it’s been super. Power is awesome, and no more cleaning brushes to free cat hair wraps!
I would recommend this to a friend!
Written by a customer while visiting Dyson