Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,470
4 Stars
272
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,406 out of
1,614)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Mmmmmm
Verified Purchase:Yes
Would give a higher rating, but instructions were non existent and support doesn’t speak English very well and couldn’t understand my question.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your feedback with us. We regret to hear about the difficulties you experienced with the product instructions and with our support team. Clear guidance and effective communication are essential to ensuring a positive experience, and we sincerely apologize that this was not your experience. Your input is very valuable, and we will use it to improve both the clarity of our instructional materials and the accessibility of our customer support. If you are open to it, we would be glad to assist you further by providing detailed guidance tailored to your product and needs. Please reach out to our chat or voice support team, and we will ensure your concerns are addressed promptly. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Bob73
Gender:Male
Verified Purchase:Yes
We use one attachment more than the other for our need. But we wish it had the dust light as well. We live the dust light but ca not really use that attachment on our floor
I would recommend this to a friend!
Response from DysonBy Customer Service, Rubaid K, October 3, 2025
Thank you for sharing your feedback. We are pleased that one of the attachments is meeting your needs, and we appreciate your enthusiasm for the dust light feature. It is encouraging to know that the dust illumination technology is enhancing your cleaning experience. We regret that the attachment with the dust light is not compatible with your flooring type, which limits its usability. We understand how important it is to have both effective illumination and functional versatility across different surfaces. If you are open to it, we would be happy to explore alternative attachments or offer usage tips that may better suit your floor type. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We value your input and look forward to supporting you further.
Written by a customer while visiting Dyson
Posted by: Desertgirl
Gender:Female
Verified Purchase:Yes
I love it!
My carpets have never been cleaner
No regrets with this purchase
My carpets have never been cleaner
No regrets with this purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
We truly appreciate your thoughtful feedback. It’s inspiring to hear that your Dyson has exceeded expectations and made such a noticeable difference in your home. Cleaner carpets and a product you love are the ultimate compliments, and we’re thrilled to know you’re happy with your purchase.
Written by a customer while visiting Dyson
Customer Rating
5
Best Vacuum
on July 9, 2023
Posted by: Rob S
Gender:Male
I have owned V6,V7,V8,V10, and V11. They were all great but this V15, is the best of them with more suction and charge time. Love the Vacuum and strongly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Top Heavy
on March 25, 2023
Posted by: R James
Gender:Male
Dyson does make great products. But the V15 Detect is way too too heavy. And having to hold the trigger down the whole time you a vacuuming is problematic.
On the Dyson V12 Slim that has a power on/off button which is great.
Why Dyson does not listen to their customers or reviews about the trigger hold is beyond me.
Dyson, make all your cordless vacuums with an on off power switch or button.
Since my wife and I have no pets or children we took the V 15 Detect back and went with the V12 Slim with the power on off button.
And the V12 Slim is almost 2 pounds lighter that makes a very big difference. So far we are happy with the V12 Slim.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Bonnie
Verified Purchase:Yes
Finally got my replacement after two months wait. I live it
Written by a customer while visiting Dyson
Posted by: bob27
Gender:Male
Verified Purchase:Yes
The vacuum works well. It's one weakness is that it does not do a good job of picking up small leaves.The laser light is helpful to see all of the dirt on the floor. Aside from that it works well to clean our small apartment.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lemon
Verified Purchase:Yes
WE live in the desert of Las Vegas Nv. wanted something to get the sand with as we have high winds also the Dyson is life saver the light on the floor attachment is a must make you want to vacuum everyday which I do
Written by a customer while visiting Dyson