Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Grif62424
Verified Purchase:Yes
Bought this and already it’s clogged. For the money you can buy a cheap one and have no issues. Very disappointed
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review"
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Woba
Verified Purchase:Yes
I bought this vacuum a month ago. I have previously had two and this is my third. I absolutely love it! My only issue is it does not glide over my pile carpet, it gets stuck.
Written by a customer while visiting Dyson
Posted by: Terrylyn
Verified Purchase:Yes
Love the convenience of this Dyson , having no cord to drag around is great. Tons of power. Dyson never disappoints!
Written by a customer while visiting Dyson
Posted by: marble soup
Gender:Female
Verified Purchase:Yes
I love Dyson cordless vacuums. The V15 Detect is lightweight and performs the best! If there was a negative and only a slight negative it would be nice for older people to be able to have a push button turn off/turn on feature, for some older folks holding the turn on button can be hard on arthritic hands. All in all this is a great lightweight that cleans beyond expectations.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CW 23
Verified Purchase:Yes
I love it but the battery has never been great. It runs out quickly and I have never been able to get 60 mins of run time. Vacuum is excellent however.
Written by a customer while visiting Dyson
Posted by: km46
Gender:Female
Verified Purchase:Yes
Initially we loved it but the battery wears out even after full charges and during operation the machine cycles at different speeds on its own
Response from DysonBy Customer Service, Harpreet K, May 5, 2025
Hello, We appreciate you sharing your experience with the Dyson V15 Detect Absolute. While we are glad to hear that you initially loved it, we understand how frustrating it must be to encounter battery wear and unexpected speed cycling during operation. The V15 Detect Absolute is designed to optimize power based on floor type and debris levels, but we recognize that performance issues can be concerning. Our customer support team is available to help troubleshoot and explore possible solutions. Your feedback is valuable, and we truly appreciate you taking the time to share it. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
Written by a customer while visiting Dyson
Posted by: Bnraines67
Gender:Male
Verified Purchase:Yes
Great vacuum! I’m not sure how we got along without it. Combined with the fact that is is almost addictive in a video game kinda way it is a great purchase. The whole family fights over who gets to vacuum the floors!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Helen
Gender:Female
Verified Purchase:Yes
The dust bin is impossible to thoroughly clean. It appears to be a bad design. Photo below is after emptying it. A lot of dust is released into the air when you empty it and it is very difficult to completely empty it.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 13, 2025
Hello Helen, thank you for taking the time to share your experience—we are sorry to hear that the design of the Dyson V15 Detect Absolute’s dust bin has not met your expectations. We understand how frustrating it can be when emptying the bin releases dust back into the air and does not allow for thorough cleaning. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson