Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,026 Reviews)
Rating breakdown 2,026 reviews
5 Stars
1,470
4 Stars
272
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,406 out of
1,614)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Jrim27
Gender:Female
Verified Purchase:Yes
Nop. I had a dyson v8 animal and worked way better. This one is SOOOOOO heavy and suctions poorly.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hello
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review. Please feel free to email askdysonUS@dyson.com
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review. Please feel free to email askdysonUS@dyson.com
Written by a customer while visiting Dyson
Customer Rating
5
Illumination at its best for a clean tomorrow.
on December 18, 2024
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] Firstly the illumination feature for invisible dust definitely works, the fluffy head hold it in for sure. I’m not a new Dyson user and the V15 Detect Absolute machine is by far the best one I’ve owned. The tangle free feature also works. I’m very much happy with my machine and highly recommended.
Great job Dyson.
Great job Dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Awesome performance and features!
on December 23, 2024
Posted by: Alena
Gender:Female
[This review was collected as part of a promotion.] Dust illumination is my favorite feature. It takes vacuuming to a completely new level, it is very satisfying to see debris disappear. Also, I love built-in crevice tool, I use it a lot and am very happy I won’t ever misplace it as I used to with my other Dyson. Great performance overall, absolutely worth to upgrade from an older model to V15.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love my new Dyson V15 Detect Absolute Vacuum!!
on December 23, 2024
Posted by: MeNmy4girlsNboy
Gender:Female
[This review was collected as part of a promotion.] Very impressed with the powerful suction of the V15 Detect Absolute! Amazing what the laser dust detection reveals on my hardwood floors! Great accessories and ease changing to a handheld. Very effective at removing pet hair. The battery life is much longer than my previous Dyson V10, it’s also much more quiet! . As an owner of several Dyson products from hair care, to fans and vacuums- I couldn’t recommend a better company to support!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Edward
Verified Purchase:Yes
The catchment container is too small. I have to empty it more than once when I vacuum. I had a larger container with my previous Dyson but I was not able to find that model. Is it discontinued?
Written by a customer while visiting Dyson
Posted by: V15 misrepresented
Gender:Male
Verified Purchase:Yes
Disappointed with retractable tool contained in shaft to floor sweeper. It makes the shaft too narrow for pet hair. (clogged on first time use) The V11 interchangeable (from older Dyson) shaft was swapped out for unobstructed air path to canister from floor sweeper to make the V15 usable in all floors of carpeting and hard surface. Not what I thought I would be getting with the new purchase.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your honest feedback. We regret that the shaft design did not meet your expectations and caused clogging during use. We appreciate you letting us know, and we’d like to assist you further. Please connect with our customer care team through live chat or by phone.
Written by a customer while visiting Dyson
Posted by: Blake
Verified Purchase:Yes
Not all attachments were included and I cannot use my brand new vacuum. It appears this may be a resale although that is not the price that was paid.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your feedback. We regret to hear that not all attachments were included with your brand new vacuum, and we understand how frustrating it must be to feel unable to use your machine as intended. Delivering a complete and reliable product is central to our commitment, and we appreciate you bringing this matter to our attention. If you are open to it, we would be glad to explore ways to resolve this for you, whether by reviewing your purchase details, confirming the attachments that should have been included, or assisting with replacement options to ensure you can fully enjoy your Dyson vacuum. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Fast Eddie
Gender:Male
Verified Purchase:Yes
Have had this vacuum for about two weeks now. We decided to invest in a high-end vacuum, did our research, and kept finding that the Dyson v15 kept trumping the rest. The design is sleek, surprisingly light, easy to handle and maneuver around corners, user friendly with a cool little screen that displays useful information like how much time is left on the battery which can give you an idea how long you’ve been cleaning if you like to manage your time and how many particles you’ve vacuumed with different sizes of particles it likes to record, battery life is excellent and defeats any corded vacuum where you don’t have to wrestle with the cord or be limited on how far you can get after you plug in with a corded vacuum, all attachments are actually useful, the size of the head is a great size that fits in a lot of small spaces, the suction power is optimal and has a setting to lessen suction on the head piece if vacuuming on rugs or carpet, and the design of the filtration is sophisticated and it does not blow out dust particles like older vacuums do. I would’ve never thought I needed to buy a new vacuum, since I never paid any attention to the world of vacuums, but I’m glad I did, because it is like night and day compared to older or lesser-quality vacuums. I used to buy used and abused vacuums or cheap vacuums, if it sucks, it sucks but now I see the difference when you have two cats in the house that leave their fur virtually everywhere. The green light definitely helps see how much dust accumulates on the ground if you have hard flooring. I’d say the green light feature is not a gimmick and helps satisfy how clean it leaves the area behind. Glad we made the purchase, I’d recommend buying the Dyson v15 or any high-end Dyson model when it is on sale. Original MSRP is pretty high in my opinion. I will gladly leave a review update after I’ve owned it for a while and I am content that it comes with a two-year warranty. Hope this review helps those out on the fence between other brands because I like to do my homework as well and I take days or weeks before I finally decide on which one to buy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing such a detailed and thoughtful review. We are delighted to hear that your Dyson V15 has exceeded expectations, offering sleek design, lightweight maneuverability, and powerful suction that adapts to different surfaces. It is wonderful to know that the LCD screen, particle detection, and green light feature have enhanced your cleaning experience, making it easier to manage time and ensure a deeper clean—especially with pets in the home. We are also pleased that the filtration system and attachments have proven both effective and practical, reflecting our commitment to engineering technology that combines performance with ease of use. Your insights about the difference compared to older vacuums, as well as your appreciation for the eco‑friendly design and warranty, reinforce our mission to deliver long‑lasting, innovative solutions. We sincerely value you taking the time to share your experience and recommendation. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson