Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Rosak
Verified Purchase:Yes
I love everything about this vacuum! The laser optic is amazing. Before buying, the laser feature wasn't what I was very interested in, but when I used it the day I got it, I didn't want to stop because of that feature! It makes a huge difference in dust/dog hair pickup. Also, the battery run time is perfect. It's never run out on me. I'm in my 70's and this is the best vacuum I've ever used in my life!
Response from DysonBy Dyson Customer Service, January 5, 2026
Thank you so much for sharing your wonderful feedback with us. We truly appreciate the time you’ve taken to let us know about your experience. We’re delighted to hear that the laser optic feature has exceeded your expectations and made such a difference in dust and pet hair pickup, along with the reliable battery run time. It’s especially rewarding to know that this vacuum has been the best you’ve ever used, and we are glad to hear how much it has helped. Thank you again for your input, and please be assured that Dyson remains committed to delivering innovative products that make cleaning easier and more effective for our customers.
Written by a customer while visiting Dyson
Posted by: unhappy
Gender:Male
Verified Purchase:Yes
Shipped with wrong wand. Wand doesnt attatch to head
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your feedback with us. We truly appreciate the time you’ve taken to let us know. We’re sorry to hear about the incomplete shipment and that the wrong wand was shipped, which doesn’t attach to the head, and we completely understand how inconvenient this must be. Please be assured that for any performance issues as a result, we kindly request you to contact us via live chat or call, where our agents would be happy to assist you further. Thank you again for your valuable input, which helps us improve and better serve you.
Written by a customer while visiting Dyson
Posted by: Just Okay for price
Gender:Male
Verified Purchase:Yes
Much quieter than our old Dyson what about the same suction - Maybe a little bit better. Much heavier than our old Dyson. Tab that snaps down around charging plug cracked. You think that for the hundreds that you pay for this, they could make the tab out of something a little heftier than 1 mm of polystyrene. Also, for the price do you think they could give you A rack for attachments. At least Dyson finally made their batteries able to be switched out.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your honest thoughts with us. We’re pleased to hear you find your new Dyson, with improved suction and a more flexible battery system. We’re also sorry to learn about your concerns with weight and the durability of the charging plug tab. Your feedback about construction materials and the desire for an attachment rack is important, and we’ve shared your comments with our engineering and design teams for review. If you’d like to discuss the cracked tab or need help finding solutions, please contact us via live chat or phone support. Our team is always ready to help. Thank you again for your input, it helps us make better machines.
Written by a customer while visiting Dyson
Posted by: Nalabean
Verified Purchase:Yes
I have been using this since just before Christmas and I have to say I am loving it so far. The floor attachment does a great job of actually getting the dog hair up. And the light! I can see all the dirt and dog hair that needs picking up. It’s also fairly easy for me to maneuver. Batter is holding a charge well, as I’ve only had to recharge a couple of times so far. The upholstery tool is a winner also.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your experience! We’re thrilled to hear that your Dyson is living up to your expectations and making cleaning easier, especially with features like the floor attachment, light, and upholstery tool. It’s great to know the battery is performing well too. We truly appreciate your feedback and are always here if you have any questions or need assistance.
Written by a customer while visiting Dyson
Posted by: Jtyler
Gender:Male
Verified Purchase:Yes
Sucks hard, has laser beam, thumbs up!! A+++++++++
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for the fantastic review! We’re glad to hear you’re impressed with the suction and loving the laser feature. Your thumbs up means a lot to us. If you ever have questions or need support, our team is here for you. Thanks again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Patq
Verified Purchase:Yes
We bought this 3 weeks ago. What a difference it has made. Especially with dog hair!
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for sharing your experience! We’re thrilled to hear your Dyson has made such a difference in just a few weeks, especially with tackling dog hair. Your feedback means a lot to us and inspires us to keep creating products that make cleaning easier for pet owners.
Written by a customer while visiting Dyson
Posted by: Getting Clean
Verified Purchase:Yes
So far best electric handheld vacuum I've used. Super strong. Super good battery level monitor. Love the laser light that allows us to see how disgusting our floors are! And super simple to use, charge, and empty.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 14, 2026
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Dyson handheld vacuum has exceeded your expectations, from its powerful suction and intuitive battery monitoring to the laser illumination that highlights hidden dust. It’s great to know that the easy charging and effortless emptying have made your cleaning routine even simpler. We truly appreciate you taking the time to leave such a positive review and are delighted that your Dyson machine is making a noticeable difference in your home.
Written by a customer while visiting Dyson
Posted by: Kitnik
Gender:Female
Verified Purchase:Yes
I bought this a week ago, I am absolutely obsessed. The suction power is incredible, lifting dirt and debris I didn’t know I had. The battery has been impressive, considering the amount of power it puts out. Amazingly, Remains relatively lightweight. The green laser bit is no joke, it actually highlights every bit of dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 13, 2026
We appreciate your glowing review and the way you capture details, especially how powerful suction and battery combine to make cleaning more thorough. We want our machines to feel lightweight without compromising on performance, and the green laser feature has been a favorite of many owners for its ability to highlight hidden debris. Your experience is exactly why we’re passionate about innovation.
Written by a customer while visiting Dyson