Thank you for sharing your feedback. We are glad to hear that you have been actively engaging with your device, that level of involvement is exactly what we aim to encourage. We regret that the device is not staying on consistently and is displaying a clogged warning despite being clean. We understand how frustrating it is when a product does not perform reliably, especially after proper maintenance. Our goal is to provide tools that operate seamlessly and intuitively, and we sincerely appreciate you bringing this issue to our attention. If you are open to it, we would be pleased to troubleshoot the issue or proceed with the best possible resolution. Please contact our chat or voice support team, and we will be happy to assist you further. Your feedback is invaluable in helping us improve both our products and our service.

Thank you for sharing your feedback. We’re delighted to hear how much you love your Dyson V15 Detect Absolute and that its portability and powerful performance have made such a difference in your cleaning routine. It’s wonderful to know the green light attachment helps guide you for a thorough clean, and that the handheld feature makes reaching nooks and crannies so easy. Your satisfaction is very important to us, and we’re glad this Dyson has exceeded your expectations!

Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.