Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: renken
Gender:Female
Verified Purchase:Yes
This is hands down the best vacuum I've ever used. I was worried about how expensive it is, but it is soooo worth it. This has made cleaning 100x easier and actually more enjoyable. And I can't even begin to describe how satisfying it is to see how much is actually getting picked up by this thing. It's kind of scary realizing how much our old vacuum was missing! Definitely recommend.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear that this vacuum has proven to be the best you’ve ever used and that it has made cleaning so much easier and even enjoyable. We’re glad you found the investment worthwhile and that the performance difference compared to your old vacuum has been so satisfying. If you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: user
Verified Purchase:Yes
I like the suction. It pulls up the nap very well. I especially like the light on the hardwood floor attachment, which reveals the dust.
Response from DysonBy Dyson Customer Service, November 17, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson vacuum is delivering powerful suction, lifting the nap effectively, and that you are enjoying the hardwood floor attachment with its light feature that reveals hidden dust. This level of performance reflects our commitment to engineering machines that tackle even the most stubborn debris with precision and ease. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Rayy
Verified Purchase:Yes
Vacuum stopped working, just completely shut off while on carpet. Return replacement.
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re sorry to hear that your vacuum stopped working and shut off unexpectedly while in use on carpet. We understand how disappointing this must be, especially when you were expecting reliable performance. To help resolve this, we kindly ask that you reach out to us directly with your order details and serial number via live chat or phone so our team can review your case and assist with a return or replacement. Your satisfaction is very important to us, and we remain committed to making this right.
Written by a customer while visiting Dyson
Posted by: Ez vacuum
Verified Purchase:Yes
This is an amazing machine. I couldn’t be happier with any other vacuum cleaner.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for your wonderful feedback! We’re thrilled to hear that your Dyson vacuum has been such an amazing machine for you and that it’s brought you so much satisfaction. Your happiness with the product means a lot to us. If you ever need assistance or have questions, please contact our chat or voice support team, and we’ll be ready to help.
Written by a customer while visiting Dyson
Posted by: Zale
Gender:Male
Verified Purchase:Yes
Maneuvers easy and gets to places without having move everything and has does a great job
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson V15 Detect Absolute maneuvers easily and reaches places without requiring you to move everything around. It’s wonderful to know it’s doing a great job and making your cleaning routine more efficient. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Nanc
Verified Purchase:Yes
Assembly was difficult because the instructions were only available online. Once we figured out how to assemble it, the machine was great.
Response from DysonBy Dyson Customer Service, December 7, 2025
Thank you for sharing your review with us. We are pleased to know that once assembled, the machine has been working well for you, but we also understand how challenging it must have been to set it up with instructions only available online. Your feedback is very valuable, and we would love the opportunity to make your experience even better. Your satisfaction is important to us, and we remain committed to helping you get the very best from your Dyson. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mini
Verified Purchase:Yes
Ii just bought the V15 and used it for the first time. I love the light feature, pleased with the battery lasting an hour and really like its overall performance.
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson V15 has delivered such a positive first impression, with the light feature enhancing visibility, the battery providing up to an hour of run time, and the overall performance meeting your expectations. This combination of advanced technology and powerful cleaning reflects our commitment to engineering machines that offer precision, convenience, and reliability. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: BGlass
Verified Purchase:Yes
This model does not compare with my first model.
Heavy, does not pick up well unless it's on the highest setting, and there is no on / off switch
Heavy, does not pick up well unless it's on the highest setting, and there is no on / off switch
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your thoughts on your Dyson V15. We truly appreciate you taking the time to let us know how the machine feels in use, and we understand how important comfort, ease of handling, and performance are when comparing it to a previous model you enjoyed. Your feedback is valuable to us, and we would love the opportunity to explore this further and help enhance your experience. If you are open to it, our live chat or voice support team would be glad to assist you directly and walk through options that may better suit your cleaning needs. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson technology. Thank you again for your input.
Written by a customer while visiting Dyson