Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Clean11361
Verified Purchase:Yes
This is the second one I bought and it seems that they have made the main attachment more secure. I bought my first one a couple of years ago and the main attachment never clicks on but it still held it securely this new one does. I just like the sound confirmation that it's secure. It works as expected and I am happy with this purchase.
Written by a customer while visiting Dyson
Posted by: Hutch
Verified Purchase:Yes
I’ve had mine two weeks now and am astounded at the amount I’ve pulled from my carpeting. It’s fun and easy to use. My only complaint is the difficulty in removing the power nozzle and hardwood nozzle. Others suggest it gets easier with time, but it’s almost a deal-breaker. Most of the attachments easily pop off but the two main attachments are hard to remove.
Written by a customer while visiting Dyson
Posted by: quilterpat
Verified Purchase:Yes
His vacuum has much improved battery life over my previous vacuum. I can now vacuum for about an hour which does the living areas upstairs and down. It is light enough to do the stairs too, and it maneuvers more smoothly despite being more heavy duty. Very pleased so far!
Written by a customer while visiting Dyson
Posted by: Gary S.
Gender:Male
Verified Purchase:Yes
Run to me is poor especially on carpet, can not clean whole house of 1300 sq fr on a single charge.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 2, 2025
Thank you for taking the time to share your experience. We are genuinely sorry to hear that your machine’s performance has been underwhelming, especially on carpeted surfaces and that it struggles to clean your full 1300 sq ft home on a single charge. We completely understand how disappointing this must be when you are expecting seamless, powerful cleaning throughout your space. We regret that the runtime and effectiveness haven’t lived up to your expectations. This isn’t the kind of experience we want for our customers, and we are here to help. If you are open to it, we would love the opportunity to look into the issue more deeply, whether that means offering usage tips to optimize battery life, exploring alternate tools or settings for carpet, or discussing support options that may improve your satisfaction. Please reach out to our customer support team for assistance. You can also email us directly at askdysonus@dyson.com. We are grateful for the chance to support you and work toward a better experience. Warm regards, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: KrisP
Gender:Female
Verified Purchase:Yes
I bought this about a month ago. It doesn’t cut up the hair as advertised and I have an extremely difficult time trying to vacuum the bath mats in my three bathrooms. It’s not worth the miney I paid for it!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 5, 2025
Thank you for taking the time to share your experience. We are truly sorry to hear that the product hasn’t performed as expected, particularly when it comes to picking up hair and tackling your bathroom mats, features that should make your cleaning routine easier, not more difficult. We completely understand how disappointing it can be when a product doesn’t live up to its promise, especially after making a thoughtful purchase. Your feedback is incredibly valuable to us as we strive to improve both our products and the experience they offer. If you are open to it, our customer support team would be happy to look into potential solutions Please don’t hesitate to contact us at askdysonus@dyson.com. We appreciate your honesty, and we hope to have the opportunity to restore your confidence in our products. Wishing you smoother and more satisfying cleaning days ahead, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Deena
Verified Purchase:Yes
Feel it was over exaggerated on performance, had some stuff on bathroom floor it wouldn’t pick up. Don’t recommend although most people who have this machine love it, not for me.
Response from DysonBy Customer Service, Rubaid K, July 5, 2025
Thank you for sharing your honest feedback. We are sorry to hear that the vacuum didn’t meet your expectations, particularly when it came to picking up debris from the bathroom floor. We understand how frustrating it can be when a product doesn’t perform as expected, especially after hearing positive reviews from others. At Dyson, we aim to ensure all of our customers feel confident and satisfied with their purchase. Your experience helps us identify where we can improve and better match the needs of each individual. If you are open to it, we would appreciate the chance to explore a solution, whether that’s troubleshooting for optimal performance on specific surfaces or exploring alternative solutions that may suit your space better. Please feel free to reach out to our customer support team so we can assist you further. If you have any additional questions or concerns, you’re welcome to email us at askdysonus@dyson.com. Wishing you great health and joy, Best wishes, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Renee
Gender:Female
Verified Purchase:Yes
I purchased this a month ago! I love it! I love to see the dirt it shows...I would have missed that otherwise! Great suction and easy to clean!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Taz70
Gender:Male
Verified Purchase:Yes
I just bought this v-15 Dyson detect and I love it works very good great suction and I love the attachments but I need to buy some more attachments ya to do a better job cleaning my house price was good too thank you Dyson for making this vacume
I would recommend this to a friend!
Written by a customer while visiting Dyson