Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Chad
Gender:Male
Verified Purchase:Yes
We tried a similar style, less expensive, vacuum from a competing brand and it really wasn't the same. We had to break down and get the Dyson. It's really in a whole different league. Build quality, suction power, battery life and user experience are all top notch.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Hello, we really appreciate your thoughtful review. It’s fantastic to hear that Dyson’s build quality, suction, battery life, and user experience have all lived up to your expectations. Your recommendation means the world to us. If you ever have questions or want to explore more features, please reach out via live chat or phone support. We’d love to assist.
Written by a customer while visiting Dyson
Posted by: Carol
Gender:Female
Verified Purchase:Yes
I’m not impressed with this vacuum. Just an FYI—if you have rooms or rugs with thicker carpet, you’ll need a different attachment, which is sold separately at a pretty high price
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 28, 2025
Hi, thank you for taking the time to share your feedback with us. We truly value your input and the detail you’ve provided about using your vacuum on thicker carpets and rugs. We completely understand your concern regarding the need for a separate attachment, and we appreciate you highlighting this as it helps us improve the experience for our customers. Your satisfaction is very important to us, and we remain committed to helping you get the very best from your Dyson machine. If you’re happy to open up with us further, we’d love the opportunity to make your experience better, please contact our live chat or voice support team, where our experts will be ready to assist you personally. Thank you again for sharing your thoughts with us.
Written by a customer while visiting Dyson
Customer Rating
2
Disappointing
on September 24, 2023
Posted by: Float
Gender:Male
I bought this vacuum because it was cordless and had good power. I was also impressed by the green light dust detector however I found that the hardwood floor head with the green light was of little or no use in actually sucking up the dust.
As reviewed by others the handle is super uncomfortable to use for more than five minutes. The large head works fine for sucking up bits on the floor, but leaves significant dust behind, necessitating the green head to vacuum the floor a second time. I was really hoping i could walk barefoot on a clean wood floor, but using this vacuum does not deliver that.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
3
Bad battery
on September 21, 2023
Posted by: Martha 88
Gender:Female
I bought a new Dyson about a year ago and the battery is already hone bad. I live alone and don't use it often. I was so disappointed when it went bad
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Dyson Expert, September 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Auto2003
Gender:Female
Verified Purchase:Yes
Love the power and visual detection of materials vacuumed. However, wish power button was not always needed to hold to keep power on. Person with early arthritis sometime difficult to hold continuously.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lnstu
Verified Purchase:Yes
This vacuum has good suction, excellent handheld attachments, and it is not too heavy when using it with those attachments. The one flaw would be that you need to hold the power button down the whole time you are vacuuming. This can be resolved by purchasing a “button holder” on the Internet
Written by a customer while visiting Dyson
Posted by: Diana19
Gender:Female
Verified Purchase:Yes
I bought this and while I love the power and versatility, constantly holding the trigger caused my arthritis in my hand to flare up. I decided the gen5 was a better option so i returned this one.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Little Ann
Gender:Female
Verified Purchase:Yes
I upgraded from a v8 to this v15. It definitely lasts much longer on a charge which is a nice plus. We had to google how to insert the longer piece into the handle as it’s a bit tricky. Because of the longer battery life it is heavier on my wrist. This does cause me some discomfort. I’m a senior with arthritis. I bought this online so didn’t think about this issue. It is a very good vacuum and I highly recommend it just not for me. I will find another lighter weight one. It will be a Dyson though. This was my 4th one and they are well made.
I would recommend this to a friend!
Written by a customer while visiting Dyson