Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5
My girlfriend has never seen me clean this much
on September 26, 2023
Posted by: Dee917
Gender:Male
Love this and have never enjoyed cleaning this much before. However I do with it was a little larger bin for trash.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Expensive - doesn’t work!
on July 8, 2023
Posted by: Bob303
Gender:Female
We’ve had this for probably 6-8 months. Has to be deep cleaned anytime we want to use it or else it doesn’t work. The most expensive, piece of crap vacuum I’ve ever owned. Total disappointment.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 9, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Sorry
Verified Purchase:Yes
Can’t review since it never worked. No power
Sent messages several times need new charger
Or battery or both. If we do not hear from you soon it will be returned. POOR CUSTOMER
SERVICE
Sent messages several times need new charger
Or battery or both. If we do not hear from you soon it will be returned. POOR CUSTOMER
SERVICE
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hello
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Flobug
Gender:Female
Verified Purchase:Yes
LOVE this vacuum! I have 4 Golden Retrievers and a Lab, this thing is a BEAST with getting their hair up. The “roller” brush lights up all the hair in the room and it’s a lot 😅 Charge “life” is good and it lasts my 2400 sq ft house and then some… 💯 recommend this product!!
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Purple
Gender:Female
Verified Purchase:Yes
I returned it as it does not work on my carpets. It 's also very heavy to lift. Did not glide on carpets. Worked fine on floors. Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, April 8, 2024
Hello Purple, thank you for providing a review. I am concerned to hear you are in need of assistance with the best Dyson vacuum that would be best suitable as per your needs. We would like to look further into this for you. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Gramie
Verified Purchase:Yes
I was a bit hesitant to purchase this at first. My past experience with cordless vacuums was they did not have powerful suction. And bagless: no just no. But it said for pet hair and carpeting and hardwood floors so I was tempted into purchasing. I don’t regret it for a moment. It is everything it says it does. I especially love the soft brush with the light .
You can see everything ,all the little dust particles and pet fur on the floor that you are picking up. Easy to empty the canister without getting messy. And the brushes do not get hair tangled up in it. It is not heavy or cumbersome to carry . Swivels very easily. It gets right up close to baseboards. Highly recommend.
You can see everything ,all the little dust particles and pet fur on the floor that you are picking up. Easy to empty the canister without getting messy. And the brushes do not get hair tangled up in it. It is not heavy or cumbersome to carry . Swivels very easily. It gets right up close to baseboards. Highly recommend.
Written by a customer while visiting Dyson
Posted by: Florida kc
Verified Purchase:Yes
Much improved from the v10. This battery does last longer and there is more suction to this vacuum. After the first experience with the v10 I almost gave up on trying another one
Written by a customer while visiting Dyson
Posted by: Tess
Gender:Female
Verified Purchase:Yes
You should see all the crap that came out of my carpet. Dog hair- dirt- little micro bugs apparently which the vacuum tells you all about. Not sure how I lived with so much filth before this vacuum. Is it worth 600 bucks? Yes it is. Especially if you have a dog and children. Could you spend 600 on other things? Yes you could. But would your carpets still be filthy? Yes they would.
I would recommend this to a friend!
Written by a customer while visiting Dyson