Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product.
(
1,405 out of
1,613)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Posted by: Tootsie
Verified Purchase:Yes
I love how thorough this vacuum performs. It has been a game changer for me in terms of keeping the pet hair, environmental dust and dirt off of my porcelain floors and area rugs. I love that it saves time and keeps my home clean. The maneuverability gets into even the tightest places. I find that I can clean my 27000 s/f home in half of the time as my previous cleaner with plenty of battery life to spare!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear how thorough the vacuum performs and that it has been a game changer in keeping pet hair, dust, and dirt off your porcelain floors and area rugs. We’re glad you appreciate the time savings, the maneuverability in tight spaces, and the ability to clean your 27,000 s/f home in half the time with plenty of battery life remaining. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: LMWM
Verified Purchase:Yes
I had a 15 year old Dyson Rollerball for pet hair and it was slowly (and loudly) announcing it's retirement. This vacuum is a game changer! From over 22 pounds to 8, it was much easier to move around. No cord to trip over, much smaller footprint, and it can get into places the other wasn't able to. Ready for another 15 year lifespan vac (I hope!)
Response from DysonBy Dyson Customer Service, November 17, 2025
Hi there, thank you so much for being a loyal Dyson customer and for sharing your wonderful experience with us! We truly appreciate the many years you have trusted Dyson, and we are delighted to hear how much easier your new vacuum is compared to your older Rollerball. Your feedback means a lot to us, and we are committed to making sure your new machine serves you just as well. To provide the best possible support and guidance, could you kindly share the serial number of your vacuum? Our team will be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: VickiB
Gender:Female
Verified Purchase:Yes
So far the Dyson V15 Detect Absolute has been great. I wish it was a little lighter, but overall it is a very nice vacuum. The attachments are really easy to connect and use and it is very maneuverable. The battery charge lasts a long time so you can get the house swept without having to stop and recharge. I am very pleased with this vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Hello Vicki, we’re delighted to hear that your Dyson V15 Detect Absolute has been working so well for you. It’s great that the attachments are easy to use, the vacuum is maneuverable, and the long‑lasting battery lets you clean the whole house without interruption. We appreciate your feedback about the weight too, and we’re glad overall you’re very pleased with its performance.
Written by a customer while visiting Dyson
Posted by: Gist75
Gender:Female
Verified Purchase:Yes
I love, love , love my Dyson. It is has strong suction. It does not charge over 70%, I don’t know why. However I still love it down.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear how much you love your Dyson and that its strong suction has impressed you. We also note your concern about the charging not going beyond 70%, and we’d like to understand this better so we can assist you with the best possible resolution. Please reach out to us via live chat or call, and our team will be happy to help. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sully
Gender:Female
Verified Purchase:Yes
I love this vacum because of its performance and suction. I really purchased the vacum because it extremely light weight!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your vacuum and that its performance, suction, and especially its lightweight design have made such a positive difference for you. If you ever have any concerns or need assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Kdub
Gender:Male
Verified Purchase:Yes
I bought this a few weeks ago and can’t believe how much better it vacuums compared to past purchased vacuums over the last 40 years. I haven’t seen anything compared to this V15. I do wish every attachment had the green light. The green light further illuminates the dust particles on the ground ensuring nothing is missed. Incredible vacuum!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that the Dyson V15 has impressed you so much compared to vacuums you’ve owned over the last 40 years, and that the green light feature has made such a difference in illuminating dust particles to ensure nothing is missed. We appreciate your suggestion about having the green light on every attachment. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Medvin
Verified Purchase:Yes
The automatic function sucks. They're very older versions which you can choose medium level are way better.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the automatic function hasn’t met your expectations and that you feel the older versions with selectable medium levels perform better. We appreciate you taking the time to let us know your experience. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3
Good Performance, Questionable Build Quality
on December 17, 2025
Posted by: Katlyn
Gender:Female
Verified Purchase:Yes
I’m giving this Dyson vacuum 3 out of 5 stars. The vacuum itself is okay, but for the price, I expected better quality and sturdiness.
I purchased this vacuum brand new (not refurbished) and have only been using it for about two weeks, mainly for spot cleaning rugs and occasional hardwood floors. The LED light attachment is great and definitely helpful, which is one of the reasons I didn’t rate it lower.
However, my main concern is that the parts don’t seem to fit together securely. The pole/attachment doesn’t look like it fully connects properly, and it almost appears broken. I’ve attached a photo showing what I mean. I’m honestly unsure if this is how it’s supposed to be, but it doesn’t feel right—especially for a vacuum at this price point.
I understood going into this purchase that the vacuum doesn’t stand upright on its own and that you need to hold the trigger button to operate it, so those things aren’t issues for me. But even buying this at a discounted Black Friday price, I don’t feel the overall build quality matches the cost.
If this were a refurbished vacuum, I’d be more understanding—but it was advertised as new. Because of this experience, I’m hesitant to purchase another Dyson and may consider a more affordable cordless option instead.
Overall, it works, but the quality and sturdiness just aren’t there for the price, which is why I’m sticking with 3 stars.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 22, 2025
Hi, thank you for sharing your detailed review. We truly appreciate the time you’ve taken to highlight both the strong performance and helpful LED light attachment, as well as your concerns about the fit and sturdiness of the parts. We completely understand how important quality and confidence in your purchase are, and your feedback is very valuable to us. Your satisfaction is important, and if you’re happy to open up with us further, we’d love the opportunity to make your experience even better. Please contact our live chat or voice support team, where our specialists will be ready to assist you right away. Thank you again for your thoughtful input.
Written by a customer while visiting Dyson