Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Average customer rating
4.4 out of 5
4.4
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,470
4 Stars
271
3 Stars
111
2 Stars
70
1 Star
103
87%of customers recommend this product. 
(
1,405 out of 1,613
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Cordless Vacuum with 8 accessories - Yellow/Nickel
Customer Rating
5 out of 5
5
Great item to purchase
on February 13, 2026
Posted by: Dan01
Verified Purchase:Yes
I bought this vacuum a little less then a month ago. This is an amazing unit to buy. I previously had the old model and you can tell the difference.
Response from DysonBy Dyson Customer ServiceFebruary 14, 2026
Hi, thank you for sharing your feedback with us. We’re really glad to hear that your new vacuum has been such a great upgrade and that you can clearly feel the difference compared to your previous model. It’s wonderful to know the unit has been working well for you so far, and we truly appreciate you taking the time to let us know about your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Works great
on February 17, 2026
Posted by: Delicatequeen
Verified Purchase:Yes
I’ve had my Dyson for a month and I truly love it. It is easy to handle and I’ve used it all over the house. My only complaint is I wish it came with larger storage for all of the attachments. Other than that it’s been great.
Response from DysonBy Dyson Customer ServiceFebruary 18, 2026
Hi there, thank you for sharing your experience with us, we’re glad to hear your Dyson has been easy to use and helpful throughout your home. We truly appreciate your feedback regarding storage for the attachments, and we understand how having more space could enhance convenience. Your satisfaction matters to us, and we’d love the opportunity to make your experience even better. If you’re open to it, please reach out to our live chat or voice support team, so we can assist you further and explore the best solutions for your needs. Thank you again for your thoughtful review.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
A Pleasure to Use
on February 17, 2026
Posted by: Rick
Verified Purchase:Yes
I am pleased the performance and handling of this vacuum. It is easy to maneuver and gives you the ability to fine tune your settings to the perfect level.
Response from DysonBy Dyson Customer ServiceFebruary 18, 2026
Thank you for sharing your wonderful review! We’re delighted to hear you’re enjoying the performance and easy handling of your Dyson vacuum, and that the ability to fine-tune the settings helps you get the perfect clean. Your feedback means a lot to us, and it’s great to know our design is making cleaning a pleasure for you. If you ever need support or have any questions, we’re always here to help. Thanks again for choosing Dyson and for letting us know how we’re doing!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great investment.
on February 18, 2026
Posted by: Sparks91
Gender:Male
Verified Purchase:Yes
We bought this last month and are so impressed. After using a different brand of cordless vacuum, we can't believe the amount of particles and pet hair the V15 picks up. The attachments are functional and utilized daily. The battery automatically adjusts settings for the level of cleaning needed, and extends the amount of time the vacuum runs efficiently! 10/10 would recommend this tech to anyone in the search for a high-power cordless vacuum that lives little to nothing behind.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceFebruary 19, 2026
Thank you for your wonderful feedback! We’re delighted to hear your V15 is delivering on both performance and versatility, especially in a busy, pet-friendly home. It means a lot that you notice the power, the difference in pick-up, and get daily use from the attachments. Thanks for sharing your experience with others searching for their next vacuum.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Questioning the quality with my unit
on February 22, 2026
Posted by: CaboJim1
Gender:Male
Verified Purchase:Yes
I bought this about three weeks ago and it seems the seal is not keeping the dirt in the canister as well as it should be
Response from DysonBy Dyson Customer ServiceFebruary 23, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience with the canister seal, and appreciate you bringing this to our attention. Your input helps us improve our products, and we want you to get the best from your Dyson. If you need support or want us to take a closer look, please reach out to our customer care team. We’re here to help and ensure your satisfaction. Thanks again for your review!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Vacuum
on February 23, 2026
Posted by: Robson
Verified Purchase:Yes
I don’t like where the button to run it is on the trigger. I also don’t like that it is very hard to push on rugs to vacuum, I have to switch it , to I think auto , whichever is the weakest setting so I can push it.
Response from DysonBy Dyson Customer ServiceFebruary 24, 2026
Thank you for sharing your thoughts on the vacuum and taking the time to leave your review. We appreciate your honest feedback about the trigger placement and the difficulty you’ve experienced while vacuuming rugs. Your comments are important to us and help us make improvements that matter to real owners like you. If you’d like to discuss your experience further or explore ways to make vacuuming more comfortable, our support team is always available via live chat or phone. Your satisfaction remains our priority, and we’re grateful for your input. It helps us shape better products for the future.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Great vacuum
on February 23, 2026
Posted by: Kim7423
Gender:Female
Verified Purchase:Yes
I received this as a retirement gift option. It is an excellent vacuum but weighs a lot more than advertised in my retirement gift brochure.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceFebruary 23, 2026
Hi, thank you so much for sharing your feedback with us — we truly appreciate your kind words about the vacuum. We’re glad to hear it’s been working well for you, and we also appreciate you letting us know about the weight difference you noticed compared to the brochure. Your input is valuable, and it helps us continue improving our products and communication. If there’s anything more we can do to support you, we’re here to help.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Awesome vacuum
on February 23, 2026
Posted by: Ro720
Gender:Female
Verified Purchase:Yes
I love my Dyson though only have two issues, wish there was a power on button instead of the trigger so I don’t have to hold it down the whole time I’m vacuuming. Also a light on the Motörhead for all types of flooring would be super helpful. Overall the vacuum is amazing.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceFebruary 23, 2026
We’re delighted that you love your Dyson and grateful for your thoughtful suggestions. Holding down the trigger isn’t everyone’s preference, and we recognize how a dedicated power button could make cleaning more comfortable. Adding a light to the Motörhead is also a great way to target dust on various floor types. Your feedback will be shared with our engineering teams as we continually improve our designs.
Written by a customer while visiting Dyson
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